ZyXEL Communications WX3401-BO - PART III Troubleshooting and Appendices

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PART III

Troubleshooting and

Appendices

Appendices contain general information. Some information may not apply to your WX Device.

Main Page

default chapter3
- Document Conventions3
- Contents Overview4
- Table of Contents4
- Table of Contents5
- Part I: User's Guide10
- User's Guide10
Chapter 1 Introduction11
- Introduction11
- Overview11
- WX Device11
- How to Set up the WX Device12
- AP Steering and Band Steering13
- Mpro Mesh13
- Network Controller14
- Daisy Chain16
- Dual-Band Wifi16
- 2X2:2 Mu-Mimo18
- 4X4:4 Mu-Mimo18
- MU-MIMO Technology18
- Ghz MU-MIMO19
- Multicast (for WX3401-B0 Only)19
Chapter 2 Hardware21
- Front Panel and Leds21
- Hardware21
- Rear Panel22
- Leds (Lights)23
- The WX3401-B0 Wall-Mounting25
- Wall Mounting25
- The WX3100-T0 Wall-Mounting26
- Using the WPS Button28
- WPS Button28
- RESET Button29
- Using the RESET Button29
- Accessing the Web Configurator30
- Overview30
- The Web Configurator30
- When the WX Device Is Connected to a Modem/Router30
- When the WX Device Is Not Connected to a Router/Modem31
- Navigation Panel33
- Web Configurator Layout33
- Part II: Technical Reference37
- Technical Reference37
- App Tutorials38
Chapter 4 App Tutorials38
- Network Setup38
- Overview38
- Setting up the WX Device with a Zyxel Mpro Mesh Router38
- What You Can Do38
- Setting up the WX Device with a Non-Mpro Mesh Router43
- Managing the Controller50
- Network Management with the Mpro Mesh App50
- Viewing the Controller Information51
- Adding Devices to Your Mesh Network54
- Adding Devices to Your Mesh Network60
- Devices Screen62
- Viewing Device Information63
- Wifi Settings Screen64
- Editing Wifi Settings66
- Guest Wifi Settings Screen67
- Editing Guest Wifi Settings68
- Account Screen70
Chapter 5 Web Tutorials71
- Overview71
- Setting up a Wifi Network71
- Web Tutorials71
- Wifi Network Setup71
- Setting up a Wifi Network Using WPS73
- Setting up a Wifi Network Without WPS74
- Setting up Wifi Network Groups74
- Connecting to the Zyxel Device's Wifi Network (Windows 10)78
- Device Maintenance80
- Upgrading the Firmware80
- Backing up the Device Configuration81
- Restoring the Device Configuration82
Chapter 6 Connection Status83
- Connection Status83
- Overview83
- Connectivity84
- Layout Icon84
- System Info85
- Wifi Settings87
- Guest Wifi Settings88
- LAN Settings90
Chapter 7 Wireless92
- What You Can Do in this Chapter92
- What You Need to Know92
- Wireless92
- Wireless Overview92
- Wireless General Settings93
- More Secure (Recommended)96
- No Security96
- Edit Guest/More AP Settings98
- Guest/More AP98
- MAC Authentication100
- Add/Edit MAC Addresses102
- WPS Settings102
- WMM Settings104
- Others Settings105
- Channel Status Settings107
- Operating Modes Settings108
- AP List Screen110
- Technical Reference111
- Wireless Network Overview111
- Additional Wireless Terms113
- Wireless Security Overview113
- Bss115
- Signal Problems115
- Mbssid116
- Preamble Type116
- Wifi Protected Setup (WPS)117
- Before You Begin124
Chapter 8 Home Networking124
- Home Networking124
- Home Networking Overview124
- What You Can Do in this Chapter124
- What You Need to Know124
- Home Networking Screen125
Chapter 9 Log127
- Log127
- Log Overview127
- What You Can Do in this Chapter127
- What You Need to Know127
- System Log Settings128
Chapter 10 Multicast Status130
- IGMP Status130
- MLD Status130
- Multicast Status130
- Multicast Status Overview130
Chapter 11 WLAN Station Status132
- WLAN Station Status132
- WLAN Station Status Overview132
Chapter 12 System134
- System134
- System Overview134
- System Settings134
Chapter 13 User Account135
- User Account135
- User Account Overview135
- User Account Settings135
- User Account Add/Edit136
Chapter 14 Remote Management138
- MGMT Services138
- Remote Management138
- Remote Management Overview138
- What You Can Do in this Chapter138
Chapter 15 Time Settings140
- Time140
- Time Settings140
- Time Settings Overview140
Chapter 16 Firmware Upgrade143
- Firmware Upgrade143
- Firmware Upgrade Overview143
- Firmware Upgrade Settings143
- Backup/Restore146
- Backup/Restore Overview146
- Backup/Restore Settings146
Chapter 17 Backup/Restore146
- Reboot148
Chapter 18 Diagnostic150
- Diagnostic150
- Diagnostic Overview150
- What You Can Do in this Chapter150
- What You Need to Know150
- Ping & Traceroute151
- Part III: Troubleshooting and Appendices152
- Troubleshooting and Appendices152
Chapter 19 Troubleshooting153
- Power and Hardware Problems153
- Troubleshooting153
- Device Access Problems154
- Internet Problems155
- Resetting the WX Device to Its Factory Defaults156
- Wifi Problems156
- Daisy Chain Problems157
- Mpro Mesh App Problems157
Appendix A Customer Support159
Appendix B Ipv6165
Appendix C Services173
Appendix D Legal Information177
- Index184

ZyXEL Communications WX3401-BO - PART III Troubleshooting and Appendices

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