ZyXEL Communications WX3401-BO - Page 9

Table of Contents
WX Series User’s Guide
9
Chapter 16
Firmware Upgrade...........................................................................................................................143
16.1 Firmware Upgrade Overview .................................................................................................... 143
16.2 Firmware Upgrade Settings ....................................................................................................... 143
Chapter 17
Backup/Restore ...............................................................................................................................146
17.1 Backup/Restore Overview ........................................................................................................ 146
17.2 Backup/Restore Settings ............................................................................................................ 146
17.3 Reboot ......................................................................................................................................... 148
Chapter 18
Diagnostic.........................................................................................................................................150
18.1 Diagnostic Overview .................................................................................................................. 150
18.1.1 What You Can Do in this Chapter ................................................................................... 150
18.2 What You Need to Know ........................................................................................................... 150
18.3 Ping & TraceRoute ...................................................................................................................... 151
Part III: Troubleshooting and Appendices..................................................152
Chapter 19
Troubleshooting................................................................................................................................153
19.1 Power and Hardware Problems ................................................................................................ 153
19.2 Device Access Problems ........................................................................................................... 154
19.3 Internet Problems ........................................................................................................................ 155
19.4 WiFi Problems .............................................................................................................................. 156
19.5 Resetting the WX Device to Its Factory Defaults ..................................................................... 156
19.6 MPro Mesh App Problems ......................................................................................................... 157
19.7 Daisy Chain Problems ................................................................................................................ 157
Appendix A Customer Support ..................................................................................................... 159
Appendix B IPv6............................................................................................................................... 165
Appendix C Services....................................................................................................................... 173
Appendix D Legal Information ...................................................................................................... 177
Index.................................................................................................................................................184