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3Com 3102 Guide
128 pages
Manual
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http://www.3com.com/
Part Number 900-0287-01 Rev AB
Published July 2005
VCX
T
elephone Guide
Telephones
■
3102 Busin
ess Telephon
e
■
2102 Busin
ess Telephon
e
■
3101 Basic Teleph
one
■
2101 Basic Teleph
one
Attendant Consoles
■
3105 Attendant
Console
■
VCX Complement Attendant Software
VCX
™
IP Telephony Module
System Rel
ease 6.0
2
Table of Contents
Default Chapter
3
Default Chapter
3
Table of Contents
3
About this Guide
7
Figures
8
Conventions
8
Related Documentation
9
Comments
10
1 Getting Started
11
VCX Telephone Overview
12
Initial Voice Mailbox Setup
13
Configuration Options
13
Additional Information Sources
14
2 VCX Basic Telephone - Model
15
Buttons and Controls
16
3 VCX Business Telephone - Model
20
Buttons and Controls
20
Access Buttons
23
Line Status Lights
24
4 VCX Basic Telephones - Models 3101 and 3101Sp
25
Access Buttons
30
Status Lights for System Appearance Buttons
30
5 VCX Business Telephone - Model
38
Access Buttons
38
Status Lights
39
6 VCX Attendant Consoles - Model 3105 and Complement Attendant
41
VCX Attendant Console
42
Access Buttons
42
Feature Buttons
42
Printing Labels
44
Attendant Console Status Lights
45
Complement Attendant Software
46
7 Basic Telephone Operation
49
Logging in to Your Telephone
50
Changing Your Password
51
Answering a Call
52
Answering a Second Call
52
Making Calls
52
Making Internal Calls
52
Redialing a Call
53
Making External Calls
53
Making a Call to a Remote Office
54
Using Unique Extensions
54
Using Site Codes
54
Class of Service Override
55
Terminating Calls
56
Using the Telephone Display Panel
56
Controlling the Volume
58
Using the Hands Free Feature
59
Using a Headset
59
Returning to the Headset after a Long Delay
59
Putting a Call on Hold
60
Music on Hold
60
Dialing a New Call While on a Call
60
Answering a New Call While on a Call
61
Transferring a Call
61
Unattended Transfer
61
Attended Transfer
61
Muting Calls
62
Activating Do Not Disturb
62
8 Codes
65
Feature Code Overview
66
Using Feature Codes
66
Feature Codes
67
Feature
65
9 Standard Features
73
Viewing the Call History
74
Viewing the User Directory
75
Controlling Caller ID
76
Setting up a Conference Call
77
Unannounced Conference
77
Announced Conference
77
Transferring Your Phone Settings to Another Phone
78
Forwarding Calls to Voice Mail
78
Transferring a Call to Another User's Voice Mail
79
Call Waiting
81
Speed Dialing
81
Configuring Speed Dial Numbers
82
Dialing Speed Dial Numbers
83
Call Forwarding
84
Call Forward Ring no Answer
85
Call Forward Busy Line
86
Call Forward Universal
86
Call Park
86
Directed Call Pickup
87
Silent Monitor and Barge in
88
Monitoring a Call
90
Barging in
90
Remote Call Forward
91
Hunt Groups
92
Hunt Group Types
93
Logging in to a Hunt Group
95
Hunt Group Interaction with Other Features
96
Viewing Hunt Group Membership and Status
97
10 Using the VCX User Interface
100
Accessing the VCX User Interface
100
VCX User Interface Overview
101
Enable Call Forwarding
104
Configuring a Call Coverage Point
105
Enabling Bridged Extensions
106
Bridged Line Interaction with Other Features
108
Do Not Disturb and Bridged Line Calls
109
Hands Free and Bridged Line Calls
110
Call Forward, Forward to Voice Mail, and Bridged Line Calls
110
Call Transfer, Call Conferencing, and Bridged Line Calls
111
Call Park and Bridged Line Calls
112
Directed Call Pickup and Bridged Line Calls
112
Attendant Console and Bridged Line Calls
112
Hunt Groups and Bridged Line Calls
113
MWI and Bridged Line Calls
113
Logging out
113
Telephone Nstallation and Maintenance
115
Connecting the Telephone
116
Installing the 3102 Telephone Label Plate
117
Attaching and Adjusting the Support Bracket
117
Attaching and Adjusting the Support Bracket
119
Low-Profile and High-Profile Positions
119
Wall-Mount Position
120
Security Wall-Mount Bracket
121
Opening the 3105 Attendant Console Label Cover
121
Moving Your Telephone
122
Swapping Telephones
122
Cleaning Your Telephone
122
Troubleshooting Problems
123
Other manuals for 3Com 3102
User Guide
138 pages
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3Com 3102 Specifications
General
Speakerphone
Yes
Caller ID
Yes
Display
LCD
Lines
2
Power Source
AC Adapter
Compatibility
3Com NBX Systems
Networking
Ethernet