62 CHAPTER 7: BASIC TELEPHONE OPERATION
To announce a transfer:
1 While on a call, press Transfer or press Feature + 420. The system places
the call on hold.
2 Dial the extension number to which you want to transfer the call and
then press OK (or press Feature + 120).
The VCX call processor dials the call.
3 When the recipient answers, announce the call. Note that, at this point
you cannot return to the original caller.
■ If the recipient wants to take the call, press Transfer or press Feature
+ 420. Hang up.
■ If the recipient does not want to take the call, hang up the second call
and go back to the first call by pressing the Access button on which
the call originated (on the Model 2101 phone, which has no Access
button, press Toggle to return to the first call).
Muting Calls You can prevent callers from hearing you by turning off the telephone’s
microphone when you are using the handset or headset, or when your
telephone is in speaker phone mode.
To mute your phone:
1 While you are on a call, press Mute or press Feature + 101. The light
next to the Mute button comes on; callers cannot hear you.
2 To turn this feature off, press Mute or Feature + 101 again.
Activating Do Not
Disturb
When you enable Do Not Disturb, incoming calls immediately go to the
call coverage point set by you or your administrator. The default call
coverage point is your voice mailbox. The call coverage point is set
through the VCX User Interface (see
Chapter 10).
When your telephone is in Do Not Disturb mode:
■ An incoming call does not cause your phone to ring. If you are logged
in to multiple phones using the same phone number and one of the
phones enables Do Not Disturb, the feature applies to all phones—an
incoming call will not ring on any of the phones.
■ You can use the phone to dial outgoing calls.
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