3D Systems, Inc.
4
30-0433 Rev. A
2.4 The 3D Systems Haptic Device
The 3D Systems haptic device enhances productivity and eciency by enabling the most intuitive human/computer
interaction possible, the ability to solve problems by touch. The haptic device employs high delity force feedback that
senses motion in 6 degrees of freedom providing the best, most realistic 3D touch sensation for any application. You
can feel the point of the stylus in all axes, and track its orientation (pitch, roll and yaw). The haptic device’s portable
design, compact footprint, and an USB interface ensures quick installation and ease-of-use.
General Features
• Dexterous Serial manipulator design
• Six degree-of-freedom positional sensing
• Portable design and compact footprint for workplace exibility
• Compact workspace for ease-of-use
• Multi-function indicator light
Touch Features
• Textured paint on plastic stylus to assist with grip
• Two switches on the stylus for ease of use and end-user customization
TouchX Features
• Wrist-rest to maximize user comfort
• One switch on the stylus for ease of use and end-user customization
• Comfortable molded-rubber stylus to provide secure grip
2.5 System Requirements
The haptic device requires certain hardware and software components to be able to function properly. This section
describes the minimum requirements for operating the haptic device.
NOTE: Visit https://softwaresupport.3dsystems.com to get the latest and most complete system requirements for the
applications you will be using with your haptic device. Please refer to the support page for specications of legacy
versions of the haptic device hardware.
• Intel i5/i7 5th generation, or equivalent CPU
• Win 7 64-bit, Win 8.1 64-bit, Win 10 64-bit
• Minimum 256 MB VRAM graphics card (Make sure you have the latest drivers)
• 4 GB of RAM and 512 MB of installation disk space
• Minimum display resolution of 1280 x 800
• USB 2.0 / 3.0 compatible port or USB hub
2.6 Customer Support
WARNING: DO NOT OPEN THE DEVICE. Attempting to open or repair the device by anyone other than a certied
authorized service center voids the manufacturer warranty and hardware maintenance contract. There are no
serviceable components in the haptic device or power supply. Return to 3D Systems for servicing.
If you encounter any diculties within your warranty period, you can obtain Technical Support through the three
channels listed below. If you are out of warranty and do not have active maintenance, Technical Support is limited. If
you purchased your 3D Systems haptic device from a distributor, please contact them rst.
Visit the support section at https://softwaresupport.3dsystems.com
E-mail: Software.Support.Americas@3DSystems.com
Customer Support can also be reached via telephone: 1-978-494-8241
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