REPAIRS
The Instructions regarding repairs should be clear and d efinite, otherwise the cost may
be greater than that expected. We shall be pleased to give estimates for repairs if
parts are sent to us for that purpose. If the estimate is accepted, no charge is made for
the preliminary examination, but, should it b e decided not to have the work carried out,
it MAY be necessary to make a charge t o cover the cost of whatever dismantli ng and
re-assembly may have been done to prepare the estimate.
Customers desiring that old parts which are replaced with new during the course of
overhaul or repair be retained must make the fact known prior to the work being put
in hand because, n ormally, such parts, having no further useful life, are scrapped upon
removal.
Parts sent to us as patterns, or for repair, should have attached to them a label bearing
the sender's full name and address. The instructions regarding such parts should be
sent under separate cover.
If ft is necessary to bring a machine, or parts, to the Works for an urgent repair, IT IS
ESSENTIAL you MAKE AN APPOINTMENT beforehand to AV O I D DIS-
APPOINTMENT. This can be done by letter or telephone.
CORRESPONDENCE AND ORDERS
Our routine is organised into different departments, theref ore delay cannot be avoided
if matters relating to more t han one department are contained in one letter.
Consequently, it is desirable, when communicating with more than one department, to
do so on SEPARATE SHEETS, each of which should bear your name and address.
When writing on a technical matter, or when ordering spares, it is essential to quote the
COMPLETE ENGINE NUMBER. Some numbers have one, or more, le tters
incorporated in them and these letter s MUST BE Q U OTE D , otherwise model
identification is not possible.
Orders should always be sent in list form and not as part of a letter.
Owners are strongly advised to purchase a Spare Parts List so that correct part numbers
can be quoted. Most parts are clearly illustrated in this list which makes it very easy
to recognise the part or parts requ ired.
PROPRIETARY FITTINGS
No expense is spared to secure and fit the most suitable, and highest quality, instruments
and accessories for the standard equipment of our machines.
Nevertheless, our Guarantee does not cover such parts and, in the event of tr ouble
being experienced, the parts in question should be returned to, and claims made, direct
on the actual manufacturers who will deal with them on the terms o f their respective
guarantees.
Those manufacturers are:
Carburetters Messrs. Amalgamated Carburetters Ltd., Holford Road, Witton, Birmingham, 6
Chains The Renold and Coventry Chain Co. Ltd., Didsbury, Manchester
Electrical Equipment Messrs. Joseph Lucas Ltd., Great King Street, Birmingham, 19
Sparking Plugs K.L.G. Sparking Plugs Ltd., Putney Vale, London, S.W.I5
Speedometers Messrs. S. Smith & Sons (M.A.) Ltd., Cricklewood, London
Tyres Messrs. Dunlop Rubber Co. Ltd., Fort Dunlop, Birmingham
Rear Suspension Girling Ltd., King's Road, Tyseley, Birmingham, 11
All the above manufacturers except S. Smith & Sons (M.A.) Ltd., issue instructive
literature regarding their products which is obtainable by writing to them.
REPAIRS AND SERVICE
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