User’s manual
Using the system 25
4-9Teleservice request
This command sends a call to the installer company.
Your installer must enable control panel option “Num5 ForTeleserv”,
otherwise this function will not be available.
Via Keypad
Method 1
Activate the shortcut assigned to the “Teleservice req.” (shortcut n.8)
.
Method 2
Access the "Teleservice" section of the User menu by means of a valid PIN.
Via Reader
Hold a valid digital key in the vicinity of the reader and select the LED or
description relating to "Teleservice req." (shortcut n.8).
4-10Overtime request
This operation can be carried out under the following conditions only.
• The partition concerned must be timer-controlled.
• The auto-arm option must be enabled (refer paragraph 4-3 Activations).
Each overtime request postpones the auto-arming operation by 30
minutes.
Via Keypad
Method 1
Activate the shortcut assigned to the “Overtime” (shortcut n.7)
.
Method 2
Access the “Overtime req.” section of the User Menu by means of a valid
PIN.
Via Reader
Hold a valid digital key in the vicinity of the reader and select the LED or
description relating to “Overtime” (shortcut n.7).
Via Wireless keyfob
Push the respective button on the keyfob and verify the outcome of the
requested operation, as described in paragraph 2-6-1 Air2-KF100 Wireless
keyfobs.
4-11Commands over-the-phone
(for Ability 510B/V and 1030 B/V only)
Your installer will instruct you as to which events generate voice calls. Event
report calls will be sent to the programmed contact numbers of your choice
when the event occurs and, in most cases, also when it ends.
During playback, you can press “*” to go to the next message or, if there is
only one message, end the successful call.
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