Absen A27 V3 Series - User Manual

Questions and Answers

T
thansenAug 12, 2025
What to do if the whole Absen A27 V3 screen is not lighting on?
- B
  Barbara WardAug 12, 2025
  If the entire Absen Digital Signage screen isn't lighting up, first ensure the screen power is on. Then, check the DVI or HDMI cable for looseness, and verify the main data cable is tightly inserted. Also, confirm the sending card is powered on and its indicator light is flashing. If issues persist, try connecting the computer to an LCD display to check the video card output, updating the video card driver, or replacing the sending card or the computer.
J
Joseph MartinezAug 16, 2025
Why does my Absen A27 V3 Digital Signage screen show scrambled image?
- A
  Alexander MorganAug 16, 2025
  If your Absen Digital Signage screen shows a scrambled image, begin by ensuring the receiving card's power plug is securely inserted and that the power cable is not burnt out. Verify the power supply is outputting correctly and inspect the receiving card's data cable. If necessary, replace the data cable. Try sending the rcfg file or upgrading the receiving card's firmware. As a last resort, consider replacing the receiving card.
N
Noah EnglishAug 19, 2025
How to fix some modules not lighting on Absen A27 V3?
- H
  Hannah TaylorAug 19, 2025
  If some modules on your Absen Digital Signage aren't lighting up, check the following: * Ensure the power plug of the module is tightly inserted. * Check if the power cable is burnt out. * Verify the switch power supply has output. * Inspect the flat cable for malfunctions. If problems persist, replace the flat cable, the module, or the receiving card. You might also try sending the rcfg file.
S
Susan JacksonAug 25, 2025
What to do if no control system detected on Absen A27 V3 Digital Signage?
- R
  Robert FieldsAug 25, 2025
  If the Absen Digital Signage system isn't detecting the control system, check the USB cable and the computer's USB port for malfunctions. Try updating the USB driver or replacing the USB cable. If the issue continues, consider replacing the sending card.
R
Rebecca BowmanAug 27, 2025
How to resolve chromatic aberration between modules on Absen A27 V3 Digital Signage?
- S
  Sarah NelsonAug 27, 2025
  If you observe chromatic aberration between modules on your Absen Digital Signage, start by checking whether the module power plug is plugged tightly. If the issue persists, try replacing the flat cable, the power supply, or the module itself.
P
Patricia FisherAug 31, 2025
Why do all LED panels display the same content on Absen Digital Signage?
- M
  michelewatsonAug 31, 2025
  If your Absen Digital Signage system displays the same content on all LED panels, configure the screen connection settings within the software. Also, verify that the data port connections are correct.
C
Cynthia BishopSep 3, 2025
What to do if Absen A27 V3 Digital Signage has no full screen display?
- M
  Marc CurtisSep 3, 2025
  If the Absen Digital Signage system is not showing a full screen display, check if the setting of the playback window is normal. Also, verify the output resolution and output window settings of the video processor.
M
michaelmartinSep 7, 2025
What to do if no multi-function card detected on Absen Digital Signage?
- A
  amythorntonSep 8, 2025
  To address the issue of no multi-function card being detected on your Absen Digital Signage, check whether the distribution cabinet is in automatic state and whether the multi-function card is powered. Try replacing the power supply of the multi-function card. Verify that the main data cable is correctly inserted into the appropriate data port and check the sending card data port for any malfunctions. Attempt to re-add the multi-function card, and if problems persist, replace either the multi-function card or the sending card.

Absen A27 V3 Series Specifications

General

Brand	Absen
Model	A27 V3 Series
Category	Digital Signage
Language	English

Summary

Safety Information

Electric Shock Precautions

Steps to prevent electric shock, including grounding and disconnecting power.

Fire Hazard Precautions

Measures to prevent fire, such as using circuit breakers and ensuring ventilation.

Injury Prevention

Safety measures against physical injury during installation and operation.

Product Introduction

Application Scenarios

Indoor use cases for the A27 V3 series, including retail and enterprise environments.

Main Features

Overview of the product's structural design and technical features.

Product Parameters

Detailed technical specifications including pixel pitch, dimensions, and power consumption.

Product Components Introduction

Cabinet Size and Module Dimensions

Detailed drawings showing the physical dimensions of the display cabinet and modules.

Panel Structure Details

Identification of panel components like handles, wire holes, and cable connectors.

Panel Flatness Adjustment Methods

Methods for adjusting panel flatness using connecting plates for wall mounting.

Preparation Before Installation

Installation Tools

A comprehensive list of tools necessary for the installation process.

Installation Environment Requirements

Specifications for on-site temperature and humidity critical for installation.

Pre-Installation Precautions

Essential guidelines for power distribution planning and wiring practices.

Product Installation

Steel Structure Installation

Step-by-step instructions for mounting panels onto a steel structure.

Wall Mounting

Detailed steps for securely mounting the display panels on a wall.

Hanging Installation

Instructions for using hanging bars to install the display panels.

Product Wiring

Wiring Preparation and Planning

Checks before connection, power cable calculation, and distribution cabinet selection.

Power Cable Connection

How to connect power cables, considering voltage and panel load capacity.

Signal Cable Connection

Procedure for connecting RJ45 CAT5 network cables for signal transmission.

Electrical Circuit Testing

Using a multimeter to test for short circuits in power connections.

Product Maintenance

Preparation Tools

Tools required for module and component maintenance tasks.

Module Maintenance

Step-by-step guide for removing and installing LED modules.

Component Maintenance

Procedures for maintaining adapter boards, receiving cards, and power supplies.

Maintenance Precautions

Critical safety guidelines for switching, power supply, and general handling.

Cleaning and Storage Requirements

Instructions for cleaning the screen and requirements for moisture-proof storage.

Troubleshooting

Module Lighting Issues

Solutions for modules that are not lighting up.

Screen Not Lighting

Troubleshooting steps when the entire screen is not displaying.

Image Scrambling

Fixes for scrambled images, checking data connections and firmware.

Content Display Errors

Troubleshooting for duplicate content, no control system, or no full screen display.

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Absen A27 V3 Series - User Manual

Table of Contents

Questions and Answers

Absen A27 V3 Series Specifications

Summary

Safety Information

Electric Shock Precautions

Fire Hazard Precautions

Injury Prevention

Product Introduction

Application Scenarios

Main Features

Product Parameters

Product Components Introduction

Cabinet Size and Module Dimensions

Panel Structure Details

Panel Flatness Adjustment Methods

Preparation Before Installation

Installation Tools

Installation Environment Requirements

Pre-Installation Precautions

Product Installation

Steel Structure Installation

Wall Mounting

Hanging Installation

Product Wiring

Wiring Preparation and Planning

Power Cable Connection

Signal Cable Connection

Electrical Circuit Testing

Product Maintenance

Preparation Tools

Module Maintenance

Component Maintenance

Maintenance Precautions

Cleaning and Storage Requirements

Troubleshooting

Module Lighting Issues

Screen Not Lighting

Image Scrambling

Content Display Errors

Related product manuals