Absen A Series - User Manual

Questions and Answers

M
Miranda LevyAug 3, 2025
Why is my entire Absen A Series Digital Signage screen black?
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  Thomas WagnerAug 3, 2025
  If the entire Absen Digital Signage screen is black, verify that the screen power is on. Also, check if the DVI or HDMI cable is correctly plugged in, along with the main data cable. Confirm that the sending card is powered on and its running indicator is flashing. If issues persist, try replacing the sending card. Connect the computer to an LCD display to check if the graphics card is working. You might need to update the graphics card driver or, if necessary, replace the computer.
J
Jasmine KempAug 7, 2025
What to do if some modules of my Absen A Series are black?
- B
  Bryan WestAug 7, 2025
  If some modules are black, check the power plug of the black module to ensure it's properly connected. Inspect the power cable for any burnout. Verify the power supply and flat cable of the black module are functioning correctly. If problems persist, try replacing the flat cable, the black module itself, or the receiving card of the black module. Sending an rcfg file might also resolve the issue.
P
pattersonkellyAug 12, 2025
What to do if my Absen A Series Digital Signage screen is pixelated or blurred?
- D
  davidrichardAug 12, 2025
  If your Absen Digital Signage screen appears pixelated or blurred, start by checking the power plug of the receiving card to ensure it is securely plugged in. Inspect the power cable of the receiving card for any signs of burnout. Verify that the power supply is working correctly. Then, check the data cable of the receiving card. If the issue persists, try replacing the data cable. Sending the rcfg file or upgrading the firmware of the receiving card to the latest version might help. As a last resort, consider replacing the receiving card.
R
Ryan WalkerAug 16, 2025
Why does my Absen Digital Signage have color differences between modules?
- R
  rossericaAug 16, 2025
  If you notice color differences between modules on your Absen Digital Signage, first ensure the module power plug is tightly plugged in. If the issue persists, try the following replacements: * Replace the flat cable. * Replace the power supply. * Replace the module. * Replace the receiving card.
L
lisameyersAug 21, 2025
Why is my Absen A Series Digital Signage not playing in full screen?
- R
  Richard ObrienAug 21, 2025
  If your Absen Digital Signage isn't playing in full screen, check that the play window settings are correctly configured. Also, verify the output resolution and the output window of the video processor.
A
Alice RiosAug 25, 2025
What to do if no control system is detected on my Absen A Series?
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  mandersonAug 26, 2025
  If no control system is detected, check the USB cable and ensure it is properly connected. Verify that the computer's USB port is functioning correctly. You may need to update the USB driver or try replacing the USB cable. If the problem continues, consider replacing the sending card.
A
Angela HenryAug 29, 2025
What to do if no multi-function card is detected on my Absen A Series?
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  timothymillerAug 29, 2025
  If no multi-function card is detected, check that the distribution box is in automatic state and the multi-function card is powered on. If not, replace the power supply of the multi-function card. Ensure the main data cable is plugged into the correct data port and that the sending card data port is functioning correctly. Try re-adding the multi-function card, and if problems persist, replace either the multi-function card or the sending card.

Absen A Series Specifications

General

Series	A Series
Contrast Ratio	5000:1
Lifespan	100, 000 hours
Pixel Pitch	1.2mm, 1.5mm, 1.9mm, 2.5mm, 2.9mm, 3.9mm, 4.8mm, 5.9mm
Refresh Rate	3840Hz
Cabinet Material	Aluminum
Module Maintenance	Front and rear maintenance
Application	Indoor
Viewing Angle	160° (Horizontal) / 140° (Vertical)
Cabinet Size	500mm x 500mm or 500mm x 1000mm (depending on model)
Power Consumption	Varies by size and configuration

Summary

Safety Information

Beware of Electric Shock

Ensures proper grounding and safe handling of electrical components to prevent shock.

Beware of Fire

Measures to prevent fire, including circuit breaker use and proper ventilation.

Beware of Injury

Guidelines for preventing physical harm, such as wearing protective gear and ensuring structural stability.

Eye Protection

Instructions to avoid direct screen viewing without protection to prevent eye damage.

Product Introduction

Overview of A Series Products

Introduces the A series products for the outdoor advertising market, highlighting stability and performance.

Main Features

Details key features like brightness, structure, heat dissipation, waterproofing, and maintenance.

Product Specifications

Provides detailed technical specifications for various A series models, including pixel pitch, size, and operating parameters.

Module and Cabinet Dimensions

Illustrates the physical dimensions of modules and different cabinet configurations.

Product Components

Diagrammatically shows the key components of the LED display unit.

Product Installation

Installation Environment

Specifies environmental conditions for installation, including humidity, temperature, and location suitability.

Types of Installation

Presents six different installation methods for outdoor LED displays, such as fixed and wall mounting.

Preparation for Installation

Details checks for the steel structure and preparation steps before cabinet installation.

Installation Tools and Accessories

Lists essential tools and accessories required for the installation process.

Installation Steps

Provides a step-by-step guide for cabinet installation, covering both rear and front methods.

Front Installation Procedure

Details the specific steps and considerations for performing front installation of the LED display.

Cables Connection

Power Cable Connection

Details how to connect power cables, including load capacity and connection procedures.

Network Cable Connection

Explains network cable connection, including load capacity and wiring design.

Screen Power-On and Verification

Procedure for powering on the screen and verifying its display effect with appropriate content.

Software Operation Guidance

Refers users to the software manual for instructions on operating the display system.

Product Maintenance

Front Maintenance

Covers front maintenance procedures, including tools and step-by-step guides for modules and components.

Rear Maintenance

Details rear maintenance procedures for modules, receiving cards, Hub Cards, and power supplies.

General Maintenance Instructions

Provides guidance on seeking professional help for complex failures or when unsure about part replacement.

Common Faults and Troubleshooting

Modules are Black

Troubleshooting steps for when some modules of the LED display appear black.

Entire Screen is Black

Solutions for issues where the entire LED screen remains black.

Pixelated or Blurred Screen

Steps to resolve pixelation or blurring issues affecting the entire LED screen.

Color Difference Between Modules

Troubleshooting guide for color inconsistencies observed between different LED modules.

Content Synchronization Issues

Addresses problems where all panels display the same content, indicating a potential sync error.

Control System Detection Failures

Troubleshooting steps for when no control system is detected or recognized by the display.

Multi-function Card Issues

Solutions for scenarios where the multi-function card is not detected or functioning correctly.

Playback Cannot Fill Screen

Troubleshooting steps for when content cannot be played back to fill the entire screen.

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Absen A Series - User Manual

Table of Contents

Questions and Answers

Absen A Series Specifications

Summary

Safety Information

Beware of Electric Shock

Beware of Fire

Beware of Injury

Eye Protection

Product Introduction

Overview of A Series Products

Main Features

Product Specifications

Module and Cabinet Dimensions

Product Components

Product Installation

Installation Environment

Types of Installation

Preparation for Installation

Installation Tools and Accessories

Installation Steps

Front Installation Procedure

Cables Connection

Power Cable Connection

Network Cable Connection

Screen Power-On and Verification

Software Operation Guidance

Product Maintenance

Front Maintenance

Rear Maintenance

General Maintenance Instructions

Common Faults and Troubleshooting

Modules are Black

Entire Screen is Black

Pixelated or Blurred Screen

Color Difference Between Modules

Content Synchronization Issues

Control System Detection Failures

Multi-function Card Issues

Playback Cannot Fill Screen

Related product manuals