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WARRANTY
This warranty program is our commitment to you, the product sold by AC Infinity will be free from
defects in manufacturing for a period of two years from the date of purchase. Commercial grow
lights sold by AC Infinity receive a five year warranty period. If a product is found to have a defect
in material or workmanship, we will take the appropriate actions defined in this warranty to resolve
any issues.
The warranty program applies to any order, purchase, receipt, or use of any products sold by AC
Infinity or our authorized dealerships. The program covers products that have become defective,
malfunctioned, or expressively if the product becomes unusable. The warranty program goes into
effect on the date of purchase. The program will expire two years from the date of purchase (five
years from the date of purchase of commercial grow lights). If your product becomes defective
during that period, AC Infinity will replace your product with a new one or issue you a full refund.
The warranty program does not cover abuse or misuse. This includes physical damage, submersion
of the product in water, incorrect Installation such as wrong voltage input, and misuse for any
reason other than intended purposes. AC Infinity is not responsible for consequential loss or
incidental damages of any nature caused by the product. We will not warrant damage from normal
wear such as scratches and dings.
Contact our dealers department at dealers@acinfinity.com or (626) 838-4656 for more infor-
mation about our dealers and distributors program. Contact our customer service department at
support@acinfinity.com or (626) 923-6399 for product and warranty assistance. Our business
hours are Monday through Friday, 9:00 am to 5:00 pm PST.
If you have any issues with this product, contact us and we’ll
happily resolve your problem or issue a full refund!
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