NuVoice Troubleshooting
If you are experiencing problems with the NuVoice software or with Windows, it is important to
read and follow these instructions.
For any internal system software troubleshooting, always plug in the battery charger first.
The Device Stops Speaking
1. In NuVoice, select the Tools icon and then select the Toolbox key.
2. Select Maintenance Menu.
3. Select Power Management.
4. Select Shutdown.
5. When the device has shut down, use an unbent paper clip to press the Reset button. A beep
will sound to indicate the device has reset.
Note: The Reset button is located in a small hole between switch jack A and switch jack B on
the standard connector module.
The Device is Not Working Correctly or Freezes, but You Can Access NuVoice
Do not use the power button.
1. In NuVoice, select the Tools icon and then select the Toolbox key.
2. Select Maintenance Menu.
3. Select Power Management.
4. Select Restart.
The NuVoice Toolbox is Not Responding or is Unavailable
1. Open the Windows Start menu.
2. Pull the Windows Charms menu from the right side of the display.
3. Tap the Power icon.
4. Select Restart. Do not select Shutdown.
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