Screen Messages and Troubleshooting
Never make treatment decisions based on an error message. If you
have any concerns, call the Accu-Chek Customer Careline on
0800 701 000 (UK) or 1 800 709 600 (ROI).
The meter will not turn on or the display is blank.
Batteries are dead – •
Insert new batteries
Display is damaged – •
Call the Accu-Chek Customer Careline on 0800 701 000 (UK)
or 1 800 709 600 (ROI)
Meter is defective – •
Call the Accu-Chek Customer Careline on 0800 701 000 (UK) or
1 800 709 600 (ROI)
Extreme temperatures – •
Move the meter to a more temperate area
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