37
The meter does not power on.
Solution: Confirm that the meter
battery pack is charged correctly.
The “QC Due: Immediately”
message appears on the screen.
Solution: Run controls. Patient
testing cannot proceed until
control tests are successfully run.
The meter displays a non-
numeric result or error message.
Solution: Consult the operator’s
manual or take the action
suggested on screen to resolve
the problem.
Troubleshooting
Troubleshooting
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