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USING ACROBAT 9 PRO EXTENDED
Workspace
Last updated 9/30/2011
Re-create preferences
Re-create the Acrobat Preferences folder (Windows)
Re-create the Acrobat Preferences folder to eliminate problems that damaged preferences cause. Most preference
problems are caused by these file-based preferences, although most Acrobat preferences are stored within the registry.
Note: This solution removes custom settings for Collaboration, JavaScripts, Security, Stamps, Color Management, Auto
Fill, Web Capture, and Updater.
1 Quit Acrobat.
2 In Windows Explorer, go to the folder C:\Users\Username\AppData\Local\Adobe\Acrobat\[version], and move
the Preferences folder to another location (for example, C:\Temp).
3 Restart Acrobat.
If the problem recurs after you re-create the Acrobat Preferences folder, then the problem isn’t related to the
Preferences folder. To restore custom settings, drag the folder you moved in step 2 back to its original location. Then
click Yes To All to replace the new Preferences folder.
Re-create the Acrobat preferences files (Mac OS)
You can re-create the Acrobat preferences files to eliminate problems caused by a damaged preferences file.
Note: Re-creating the Acrobat preferences files restores settings to their defaults.
1 Quit Acrobat.
2 Drag the following files from the Users/[Username]/Library/Preferences folder to the Desktop:
• Acrobat WebCapture Cookies
• com.adobe.Acrobat.Pro.plist or com.adobe.Acrobat.Pro_x86_9.0.plist
• Acrobat Distiller Prefs and com.adobe.Acrobat.Pro.plist (if you are troubleshooting an issue with Distiller)
• The Acrobat folder, which contains preferences for forms (MRUFormsList), collaboration (OfflineDocs), and
color settings (AcrobatColor Settings.csf)
3 Restart Acrobat
If the problem recurs after you re-create the Acrobat preferences files, then the problem isn’t related to preferences
files. To restore custom settings, drag the files you moved in step 2 back to their original location. Then click OK to the
alert “A newer item named ‘[filename]’ already exists in this location. Do you want to replace it with the older one
you're moving?”
Customizing the work area
Displaying menus
Ordinarily, it’s a good idea to keep the Acrobat menus visible so that they are available as you work. It is possible to
hide them, using the View > Menu Bar command. However, the only way to display and use them again is by pressing
F9/Shift+Command+M.
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