Alarm.Com DOORBELL CAMERA User Manual

ALARM.COM DOORBELL CAMERA INSTALLATION GUIDE
INTRODUCTION
Your customers will always know who is at the front door with an
Alarm.com Doorbell Camera. Now with two options to choose
from – our original Wi-Fi Doorbell Camera and our new Slim Line –
it’s easy to deliver front door awareness to even more customers!
Each Alarm.com Doorbell Camera features a doorbell with an
integrated camera, PIR motion sensor, digital microphone and
speaker, enabling homeowners to answer the door and speak to
visitors via two-way audio – all right from their app.
Customers can also record doorbell triggered clips, set motion
triggered automation rules and receive real-time alerts. Visit
alarm.com/doorbell for more information.
INCLUDED MATERIALS
•
Wall mounting bracket
•
Wall screws
•
Masonry anchors
DEVICE COMPATIBILITY WITH ALARM.COM
Alarm.com Doorbell Cameras
The following Doorbell Cameras are fully compatible
with Alarm.com:
•
Alarm.com Slim Line Doorbell Camera
•
Alarm.com Wi-Fi Doorbell Camera, SkyBell-HD
Edition
Slim Line Incompatible with SkyBell and Other
Platforms
The Slim Line Doorbell Camera is not compatible with
other platforms and apps, such as the SkyBell
platform.
SkyBell HD Cameras
Certain SkyBell HD cameras, not purchased through
Alarm.com, may not be compatible with the
Alarm.com platform.
SkyBell V1 and V2 Not Compatible
SkyBell V1 and V2 cameras are not compatible with
Alarm.com.
REQUIREMENTS
Power and Chime Type
8-30VAC, 10VA or 12VDC, 0.5 to 1.0A wired to an in-
home mechanical or digital doorbell chime.
Note: A
Digital Doorbell Adapter must be installed if a digital
doorbell chime is present. See below for more
information.
WARNING: An in-line resistor (10 Ohm, 10 Watt) is
required when installing the doorbell camera without a
wired, in-home doorbell chime. This is typically done
when testing the doorbell or performing a
demonstration. Failure to install a resistor when a
chime is not present may result in damage to the
doorbell camera.
Wi-Fi
Upload speed of 2 Mbps is required. Compatible with
Wi-Fi 802.11 b/g/n, 2.4 GHz up to 150 Mbps.

Alarm.Com DOORBELL CAMERA Specifications

General

Night Vision	Yes
Connectivity	Wi-Fi
Two-Way Audio	Yes
Wi-Fi	2.4 GHz
Compatibility	Alarm.com platform
Power Source	Wired
Operating Temperature	-4°F to 122°F (-20°C to 50°C)

Summary

Introduction and Device Compatibility

Product Introduction

Overview of Alarm.com Doorbell Cameras and their features.

Device Compatibility Overview

Details on cameras compatible with the Alarm.com platform and incompatible systems.

Requirements and Pre-Installation Checks

System Requirements

Power, chime type, and Wi-Fi requirements for installation.

Pre-Installation Checklist

Essential checks for doorbell circuit, chime type, Wi-Fi, and compatibility before installation.

Hardware Installation Steps

Mounting and Wiring

Attaching the mounting bracket, connecting wires, and securing the camera.

Digital Doorbell Adapter Connection

Steps to connect the adapter for digital chimes.

Syncing and Configuration

Account Login and Camera Setup

Logging into the app, connecting to Wi-Fi, and adding the doorbell camera.

Notifications and Recording Schedules

Configuring push notifications and recording events for the doorbell camera.

LED Indicators and Basic Troubleshooting

LED Indicator Patterns

Guide to LED colors and patterns for normal operation and issues.

Basic Troubleshooting Procedures

Procedures for power cycling, factory reset, and entering AP mode.

Power Information and Advanced Troubleshooting

Power Supply Requirements

Details on wired power, transformers, and battery backup.

Power Supply Issues and Solutions

Diagnosing power problems and transformer replacement options.

Power Configuration Diagrams

Wiring Diagrams for Power Setups

Visual guides for various power and chime wiring configurations.

Wi-Fi Doorbell Camera LED and Troubleshooting

LED Pattern Key

Guide to LED patterns for normal operation and issues.

Detailed Troubleshooting Steps

Comprehensive steps for common troubleshooting scenarios.

Slim Line Doorbell Camera LED and Troubleshooting

LED Pattern Key

Guide to LED patterns for normal operation and issues.

Detailed Troubleshooting Steps

Comprehensive steps for common troubleshooting scenarios.