107 108
My callers can't leave messages on my voicemail
• Contact your network operator to check service
availability.
I can't access my voicemail
• Make sure that your operator’s voicemail number is
correctly entered in "Voicemail number".
• Try later if the network is busy.
I can't send and receive MMS
• Check your phone memory as it might be full.
• Contact your network operator to check service
availability and MMS parameters.
• Verify the server center number or your MMS profile
with your operator.
• The server center may be swamped. Try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK
(Personal Unblocking Key) code.
I can't connect my phone to my computer
• Check that your USB driver is installed properly.
• Check that you have marked the USB debugging
checkbox.
• Make sure that you’re using the right cable from the
box.
I can't download new files
• Make sure that there is sufficient phone storage
space for your download.
• Select the microSD card as the location to store
downloaded files.
• Check your subscription status with your operator.
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your
phone is visible to other users.
• Make sure that the two phones are within Bluetooth’s
detection range.
The battery drains too fast
• Make sure that you follow the complete charge time
with default charger (minimum 144 minutes).
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication.
• Adjust the brightness of the screen as appropriate.
• Extend the email auto-check interval for as long as
possible.
• Update news and weather information on manual
demand, or increase their auto-check interval.
• Exit background-running applications if they are not
being used for extended periods of time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
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