Support: UK 0800 1950088 / IRL 1800 719310 Mon to Fri 0900–1730 info@alcosense.co.uk
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Note on Environmental Protection
After implementation of the European Directive 2002/96/EU in the national legal system, the
following applies: Electrical and electronic devices may not be disposed of with domestic waste.
Consumers are obliged by law to return electrical and electronic devices at the end of their service
lives to the public collecting points set up for the purpose or point of sale. Details to this are
defined by the national law of the respective country. This symbol of the product, packaging or
instruction manual indicates that this product is subject to these regulations. By Recycling, re-using
the materials or other forms of utilising old devices, you are making an important
contribution to protecting our environment.
Although every effort has been made to ensure that the contents of
this manual are accurate and reliable Now Group UK Ltd accept no
liability for errors or omissions and we reserve the right to change
information without notice.
AlcoSense limited warranty
WARRANTOR
This Limited Warranty is granted by and this Limitation of Liability is stipulated for the benefit of
AlcoSense, a trade mark of Now Group UK Ltd, at the address displayed on www.alcosense.co.uk
WHAT THIS WARRANTY COVERS
1) Now Group UK Ltd. (“AlcoSense”) warrants to you that the Hardware will be free from defects in
workmanship and materials under normal use (“Defects”) for a period of one (1) year (unless the
country of purchase requires a longer period under local legislation) from the date that the Hardware
was first purchased by you from an authorised AlcoSense dealer (“Warranty Period”). During
the Warranty Period the Hardware will be repaired or replaced at AlcoSense’s choice (“Limited
Warranty”) without charge to you for either parts or labour. This Limited Warranty covers the
replacement of the Hardware only. If the Hardware is repaired after the Warranty Period has expired
(at your cost), the Warranty Period for the repair will expire six (6) months after the date of repair.
WHAT THIS WARRANTY DOES NOT COVER
2) The Limited Warranty does not apply to normal wear and tear, does not apply when the Hardware
is opened or repaired by someone not authorised by AlcoSense and does not cover repair or
replacement of any Hardware or part thereof damaged by: misuse, moisture, liquids, proximity
or exposure to heat and accident, abuse, non-compliance with the instructions supplied with the
Hardware, neglect or misapplication. The Limited Warranty does not cover physical damage to the
surface of the Hardware or calibration of the Hardware.
HOW TO MAKE A WARRANTY CLAIM
3) In order to make a claim of a Defect, you must contact AlcoSense by email or telephone during
the Warranty Period via www.AlcoSense.com to explain the Defect and to obtain an RMA number
(Return Materials Authorisation) if necessary. You must return the Hardware during the Warranty
Period, along with an explanation of the Defect, to the address provided to you by AlcoSense. If a
defect arises and a valid claim under this Limited Warranty is received by AlcoSense after the first
one hundred and eighty (180) days of the Warranty Period, AlcoSense is entitled to charge you for
any reasonable shipping and handling costs made in connection with the repair or replacement of
the Hardware. You must comply with any other return procedures stipulated by AlcoSense, if any.
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