35
2-in-1 Chainsaw with Telescopic Pole
AFTER SALES SUPPORT
e-mail: info.aldi@positecgroup.com
1300 889 028
MODEL: N
o
. 705156 · 03/2021 · GCS250F
(toll free)
AFTER SALES SUPPORT
(toll free)
e-mail: info.aldi@positecgroup.com1300 889 028
MODEL: N
o
. 705156 · 03/2021 · GCS250F
Problem
Possible Cause Solution
Chainsaw fails
to operate
No power
Mains socket faulty
Extension cord damaged
Check power
Use another socket
Check cord; replace
Chainsaw
operates
intermittently
Extension cord damaged
Loose connection
Internal wiring defective
On/Off defective
Check cord; replace
Contact service agent
Contact service agent
Contact service agent
Dry chain No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Rell oil
Clean cap
Clean oil passage outlet
Chain/chain
bar overheats
No oil in reservoir
Vent in oil lter clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Rell oil
Clean cap
Clean oil passage outlet
Adjust locking knob
Sharpen chain or replace
Chainsaw rips,
vibrates, does
not saw
properly
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the
wrong direction
Adjust locking knob
Sharpen chain or replace
Replace chain
Reassemble with chain in
correct direction
For other issues not covered in this chart, please call Customer Service on
1300 889 028.
Please note that failure to add oil or keep oil topped up, that results in failure
of the chainsaw is not covered under warranty.
Troubleshooting