14
Opening Unit in Situ
Warranty Information
If the unit has been mounted to a at surface using screws, remove the top by inserting the tip of a at-headed
screwdriver into the slot next to the USB connector, applying gentle pressure and twisting. See gures 7 & 8.
Figure 8Figure 7
For 3 years from the date of purchase of the initial equipment, Alert-iT will offer you;
` Access to support between the hours of 9.00am and 5.00pm each weekday (excluding Public Holidays) via the
telephone help-line for the purposes of fault diagnosis and the provision of advice.
` Repair (or if this is not possible-replacement) of faulty equipment free of charge, however, the equipment must
be returned to Alert-iT at your own expense.
` After inspection by Alert-iT engineers, any equipment that is deemed to have been damaged, rather than
failing due to a technical fault will only be repaired after you have agreed to being invoiced for the cost of
repairs and delivery.
` This agreement will terminate 3 years after the initial date
of purchase, regardless of any new equipment being
issued in the interim period.
Please note that liquid ingress voids warranty.
NOTE:
For those requiring support outside of
Alert-iT’s ofce hours, please contact our
sales team and ask about our Premium
support packages.
To Next Page
Loading...
Need help?
General
