AlgoForce E1500 plus - Page 25

AlgoForce E1500
25
fees may apply. Repairs will proceed, and the item will be returned after payment of any
applicable charges.
Note: If the dealer fails to send an issue confirmation email to AlgoForce Pty Ltd or if the
email lacks necessary details to verify the warranty status, AlgoForce Pty Ltd reserves the
right to apply repair fees, even if the item is within the warranty period.
For Units Purchased from AlgoForce:
If you purchased an AlgoForce E1500 Plus from AlgoForce, or own a secondhand unit originally
purchased from AlgoForce, please follow these steps for warranty assistance:
1. Email Warranty Request
Send an email to admin@algoforce.com.au with the following required information and a
scanned copy of the original purchase receipt. You will receive a response with a Repair or
Warranty Service Number (RWSN).
First Name: ________________________ Last Name: ________________________
Serial Number: _____________________
Detailed Description of the Problem: ______________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Return Shipping Address: _______________________________________________
____________________________________________________________________
Billing Address (if not the same as the return shipping address):
____________________________________________________________________
____________________________________________________________________
Return Shipping Preference:
[ ] AusPost Standard [ ] AusPost Express
2. Send the Item for Service
Once you have received the RWSN, please send the item along with a brief note that
includes the RWSN to:
AlgoForce Pty Ltd, PO BOX 393, GLENSIDE SA AUSTRALIA 5065
3. Diagnosis and Quotation
After receiving your item, AlgoForce Pty Ltd will diagnose the issue upon receipt and email
you a quote, including return postage costs. If the item is not under warranty, repair fees
may apply. Repairs will proceed, and the item will be returned after payment of any
applicable charges.
Additional Notes:
 The owner is responsible for shipping costs to and from AlgoForce Pty Ltd.