AlgoForce E1500
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Warranty Information
The AlgoForce E1500 Plus control box, shaft, and armrest are covered by a 2-year warranty for
manufacturing defects, beginning from the original purchase date. A valid purchase receipt or tax
invoice is required for warranty claims. For secondhand purchases, ensure you obtain the original
purchase receipt to transfer any remaining warranty.
This warranty excludes damage caused by:
Over-voltage or reverse voltage supply
Misuse, abuse, modification, or alteration
Water exposure, accidents, or neglect
Tampering with the control box voids the warranty. Any included coil is covered by the coil
manufacturer's warranty, not by AlgoForce Pty Ltd.
The warranty assistance procedure depends on the purchase source. If the unit was bought from an
authorised dealer, warranty support will follow a different process than for purchases made from
AlgoForce Pty Ltd. Purchases made from AlgoForce Pty Ltd include those made through AlgoForce's
Amazon store, the official website (https://algoforce.com.au), or directly from AlgoForce Pty Ltd.
For Units Purchased from a Dealer:
If you purchased an AlgoForce E1500 Plus from a dealer or own a secondhand unit originally
purchased from a dealer, please follow these steps for warranty assistance:
1. Contact Your Dealer
Customers should contact your dealer directly with details of the issue and a scanned copy
of the original customer receipt. The dealer assesses the problem based on the customer’s
description, photos, or videos and confirms if it qualifies for warranty support. If required,
the dealer may request the unit be sent to them to verify the warranty status.
2. Send the item for service
2-1. If the dealer determines the issue qualifies for warranty coverage:
For customers in Australia, the unit should be sent by either the customer or the Dealer (if in
possession of the unit) to AlgoForce Pty Ltd at: AlgoForce Pty Ltd, PO BOX 393, GLENSIDE SA
AUSTRALIA 5065.
For customers outside Australia, the unit should be sent directly to the dealer. The customer
should follow up with the dealer for diagnosis, repair, and return.
2-2. If the issue does not qualify for warranty coverage:
If the problem does not qualify for warranty coverage, the unit should be sent to AlgoForce
Pty Ltd at: AlgoForce Pty Ltd, PO BOX 393, GLENSIDE SA AUSTRALIA 5065.
3. Diagnosis and Quotation
If the unit is sent to AlgoForce Pty Ltd, we will diagnose the issue upon receipt and email the
customer a quote, including return postage costs. If the item is not under warranty, repair
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