12 | Troubleshooting
Troubleshooting
Problems Possible solutions
Mouse is not functioning 1. In wireless mode, ensure that the
battery has sucient battery power.
2. Slide the power button to turn o
the mouse and then turn on again.
3. In wired mode, connect the
USB wireless dongle extension/
charging cable to another USB A
port. A notication may appear
indicating that the driver installation
is in progress. If so, wait until a
notication to appear indicating
that the driver installation is
complete before you use the
mouse.
4. In wireless mode, connect the
USB wireless dongle to another
USB A port. A notication may
appear indicating that the driver
installation is in progress. If so,
wait until a notication to appear
indicating that the driver installation
is complete before you use the
mouse.
5. Restart the computer.