126 Rockwell Automation Publication 2080-UM005B-EN-E - March 2015
Appendix B Troubleshooting
List of Error Codes for Micro800 Controllers
Error Code Description Recommended Action
0xF000 The controller was unexpectedly reset due to a noisy
environment or an internal hardware failure.
•A Micro800 controller revision 2 and later
attempts to save the program and clear the user data.
If the system variable _SYSVA_USER_DATA_LOST is
set, the controller is able to recover the user program
but the user data is cleared. If not, the Micro800
controller program is cleared.
•A Micro800 controller revision 1.xx clears the
program. Note that the system variable
_SYSVA_USER_DATA_LOST is not available on
Micro800 controllers revision 1.xx.
Perform one of the following:
• Download the program through Connected Components Workbench.
• Refer to Wiring Requirements and Recommendation
on page 29.
If the fault persists, contact your local Rockwell Automation technical
support representative. For contact information, see:
http://support.rockwellautomation.com/MySupport.asp
.
0xF001 The controller program has been cleared. This happened
because:
• a power-down occurred during program download or
data transfer from the memory module.
• the cable was removed from the controller during
program download.
• the RAM integrity test failed.
Perform one of the following:
• Download the program using Connected Components Workbench
software.
• Transfer the program using the memory module restore utility or the
microSD card.
If the fault persists, contact your local Rockwell Automation technical
support representative. For contact information, see:
http://support.rockwellautomation.com/MySupport.asp
.
0xF002 The controller hardware watchdog was activated.
•A Micro800 controller revision 2 and later
attempts to save the program and clear the user data.
If the system variable _SYSVA_USER_DATA_LOST is
set, the controller is able to recover the user program
but the user data is cleared. If not, the Micro800
controller program is cleared.
•A Micro800 controller revision 1.xx clears the
program. Note that the system variable
_SYSVA_USER_DATA_LOST is not available on
Micro800 controllers revision 1.xx.
Perform the following:
1. Establish a connection to the Micro800 controller.
2. Download the program using Connected Components Workbench.
If the fault persists, contact your local Rockwell Automation technical
support representative. For contact information, see:
http://support.rockwellautomation.com/MySupport.asp
.
0xD00F A particular hardware type (for example, embedded I/O)
was selected in the user program configuration, but did
not match the actual hardware base.
Perform one of the following:
• Connect to the hardware that is specified in the user program.
• Reconfigure the program to match the target hardware type.
0xF003 One of the following occurred:
• The memory module hardware faulted.
• The memory module connection faulted.
• The memory module was incompatible with the
Micro800 controller’s firmware revision.
Perform one of the following:
• Remove the memory module and plug it in again.
• Obtain a new memory module.
• Upgrade the Micro800 controller’s firmware revision to be compatible
with the memory module. For more information on firmware revision
compatibility, go to
http://www.rockwellautomation.com/support/firmware.html
0xF004 One of the following occurred:
• The memory module is not present
(for firmware revision 8.0 or higher, see fault 0xF303)
• The password is mismatched
(for firmware revision 8.0 or higher, see fault 0xF302)
• The memory module’s project is not compatible with
the controller
(for firmware revision 8.0 or higher, see fault 0xF301)
• Data transfer error
• Embedded RTC data error
For Memory Module failure, retry data transfer. If the error persists, replace
the memory module.
For embedded RTC failure, cycle power the controller. If the error persists,
contact your local Rockwell Automation technical support representative.
For contact information, see:
http://support.rockwellautomation.com/MySupport.asp
.
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