Table continued from last page
What to do?CauseProblem/error
Washing time is
longer than anti-
cipated (the time
is regularly up-
dated on the dis-
play unit).
•• Program duration can be up to 60%
longer than initially anticipated in the nor-
mal progress.
Low inlet water temperat-
ure.
•• Program time is extended due to the need
to redistribute the laundry in the drum.
UKS* (*unbalance system)
stability system engaged
due to unevenly distrib-
uted laundry.
•• Washing machine needs more time be-
cause the power mains voltage is too low.
Low mains voltage.
•• Program time is extended by the duration
of the power supply failure.
Power supply failure.
Display does not
light up.
•• Check if the plug is connected to the
power outlet and whether there is electric
current (or voltage) in the outlet.
There is no voltage in the
appliance.
The wording on
the display unit is
not in your lan-
guage.
•• Choose the preferred language (see
"STEP 5 / Settings / Choosing the lan-
guage").
You have not selected
your preferred language
yet.
Wet laundry
• Loosen and redistribute the laundry and
select the Drain or Spinning program.
• A small amount of laundry
will often be unevenly dis-
tributed.
("unbalance" will
appear on display)
• Increase the amount of laundry in the
washing machine and restart the program
(see "STEP 7: Start the wash / Adding or
removing laundry after the start of the
program").
There are traces
of grease (or
grease rolls) on
the clothes.
•• Wash the laundry again. When your laun-
dry is this heavily soiled, add more wash-
ing powder or use a liquid detergent in
combination with a more powerful (longer)
program.
The laundry was very
greasy.
There are still
stains on the
laundry.
•• Use a detergent that contains bleach.You used bleach-free li-
quid detergent or powder
detergent for coloured
laundry.
•• Use special stain removers.You selected an unsuitable
program.
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