Allworx 9202 - 4.8 Hold

Phone Guide - 9202
1. With the handset on hook, press the MUTE/DND button.
2. The light on the MUTE/DND button will appear amber.
3. With Do Not Disturb enabled, your phone will not ring. All calls will follow the next step in your active
call route.
4. Press MUTE/DND to turn Do Not Disturb off your phone. The light on the MUTE/DND button will turn
off.
Change Presence State
The MUTE/DND button can also be used to change your Presence setting directly from the phone. The
Presence states are: ‘In Office’, ‘At a Meeting’, ‘On Vacation’, ‘On Business Trip’, ‘At Home’, ‘Away’, and
‘Busy’.
1. Press and hold the MUTE/DND button to display the Presence states.
2. Using the Up / Down navigation arrows, scroll to the desired Presence.
3. Use the Select button to save the Presence state.
The MUTE/DND button will flash amber when you are in any state other than ‘In Office’.
4.8 Hold
To place a call on hold:
• Press the HOLD button.
o The HOLD button will blink red once.
• Place the handset on the hook.
o The Call Appearance PFK for the call that is on hold will blink green until the call is picked up
again.
To take the call off hold:
• Pick up the handset.
o If more than one call is on hold, the most recent call is connected.
• The caller ID of the call picked up will appear on the display.
To pick up a different call on hold:
• Press the flashing PFK for that call or use the Up / Down navigation arrows to display the call on the
screen, and then pick up the handset.
If you have a call on hold and a new call comes in, the new call will be answered when the handset is lifted.
If Music on Hold is enabled for your company’s system, callers on hold will hear music.
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© 2008 Allworx. All rights reserved.
Revised: May 28, 2008
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