AlphaSmart 3000 59
CHAPTER 11 Troubleshooting and
Frequently Asked Questions
Troubleshooting
Following is a list of difficulties you may encounter while using AlphaSmart
3000 and the solutions to these common problems.
When a file is transferred to the Macintosh, some of the characters do
not show up or appear not to have transferred.
• If a USB cable is being used, verify that the AlphaSmart 3000 is run-
ning AlphaWord v1.4 or higher. In the word processing program on
the computer, turn off Auto Correct, Spelling, URL, etc. features.
• Disconnect the AlphaSmart 3000 from the Macintosh and check the
file transfer speed by pressing option-x-S. Reset the AlphaSmart
3000 to a slower setting (speed 1 is the slowest).
• Try using a different word processing program. Some programs
allow the AlphaSmart 3000 to transfer data faster than others.
• Adjust the keyboard control panel in the Macintosh system to a
faster speed to maximize the file transfer speed.
My PC beeps when I send text to it.
• Make sure you have a word processor file open on the PC.
• Try changing to a lower send speed by disconnecting the
AlphaSmart 3000 and pressing option-
x-S.
Nothing appears on the AlphaSmart 3000 screen when I turn it on.
• Check your batteries. Plug your AlphaSmart 3000 into the AC
adapter—if it turns on, your batteries are discharged or have been
AS3000UG.book Page 59 Tuesday, June 25, 2002 12:19 PM
To Next Page
Loading...
