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Amana AVZC18 Series User Manual

Amana AVZC18 Series
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This manual is to be used by qualified, professionally trained HVAC technicians only. The manufacturer does not assume any
responsibility for property damage or personal injury due to improper service procedures or services performed by an unqualified person.
© 2016-2017, 2019 Goodman Manufacturing Company, L.P.
RS6215001r4
April 2019
AVZC18 Inverter Heat Pump Condenser Units
with R-410A Refrigerant Blowers, Coils, and Accessories
Service Instructions
for
®
Brand
is a registered trademark of Maytag Corporation or its related companies and is
used under license to Goodman Company, L.P., Houston, TX, USA. All rights reserved.
O
NLY
PERSONNEL
THAT
HAVE
BEEN
TRAINED
TO
INSTALL
,
ADJUST
,
SERVICE
OR
REPAIR
(
HEREINAFTER
,
SERVICE
)
THE
EQUIPMENT
SPECIFIED
IN
THIS
MANUAL
SHOULD
SERVICE
THE
EQUIPMENT
. T
HE
MANUFACTURER
WILL
NOT
BE
RESPONSIBLE
FOR
ANY
INJURY
OR
PROPERTY
DAMAGE
ARISING
FROM
IMPROPER
SERVICE
OR
SERVICE
PROCEDURES
. I
F
YOU
SERVICE
THIS
UNIT
,
YOU
ASSUME
RESPONSIBILITY
FOR
ANY
INJURY
OR
PROPERTY
DAMAGE
WHICH
MAY
RESULT
. I
N
ADDITION
,
IN
JURISDICTIONS
THAT
REQUIRE
ONE
OR
MORE
LICENSES
TO
SERVICE
THE
EQUIPMENT
SPECIFIED
IN
THIS
MANUAL
,
ONLY
LICENSED
PERSONNEL
SHOULD
SERVICE
THE
EQUIPMENT
. I
MPROPER
INSTALLATION
,
ADJUSTMENT
,
SERVICING
OR
REPAIR
OF
THE
EQUIPMENT
SPECIFIED
IN
THIS
MANUAL
,
OR
ATTEMPTING
TO
INSTALL
,
ADJUST
,
SERVICE
OR
REPAIR
THE
EQUIPMENT
SPECIFIED
IN
THIS
MANUAL
WITHOUT
PROPER
TRAINING
MAY
RESULT
IN
PRODUCT
DAMAGE
,
PROPERTY
DAMAGE
,
PERSONAL
INJURY
OR
DEATH
.
Cancer and Reproductive Harm -
www.P65Warnings.ca.gov
PROP 65 WARNING
FOR CALIFORNIA CONSUMERS
0140M00517-A

Table of Contents

Questions and Answers:

Amana AVZC18 Series Specifications

General IconGeneral
BrandAmana
ModelAVZC18 Series
CategoryHeat Pump
LanguageEnglish

Summary

PRODUCT IDENTIFICATION NOMENCLATURES

Nomenclature

Explanation of model number coding.

ACCESSORIES

AVPEC

Details on AVPEC accessories and installation.

CAPACITOR

REPLACING THE BOARD

SYSTEM OPERATION

CONDENSING UNIT

Describes the function of the outdoor condensing unit.

COOLING

Explains the cooling cycle of the heat pump system.

HEATING

Explains the heating cycle of the heat pump system.

DEFROST CYCLE

Describes the defrost cycle operation and control.

SYSTEM OPERATION

BOOST MODE

How to enable/disable and configure Boost Mode.

DEHUMIDIFICATION

How to configure and operate the dehumidification feature.

SYSTEM OPERATION

COOLING CYCLE

Detailed diagram and explanation of the cooling cycle.

TROUBLESHOOTING

HEATING ANALYSIS CHART

Table to diagnose heating issues based on system parameters.

TROUBLESHOOTING

COOLING ANALYSIS CHART

Table to diagnose cooling issues based on system parameters.

SERVICING

CHECKING VOLTAGE

Procedures for checking unit voltage.

CHECKING WIRING

Visual inspection and continuity check of wiring.

CHECKING THERMOSTAT AND WIRING

How to check thermostat and its wiring.

CTK04** COMFORTNET™™ THERMOSTAT

Overview of the CTK04 ComfortNet thermostat system.

SERVICING

CTK04 WIRING

Wiring details for the CTK04 thermostat system.

TWO-WIRE OUTDOOR, FOUR-WIRE INDOOR WIRING

Wiring diagrams for system connections.

SERVICING

THERMOSTAT MENU SCREEN

Explanation of thermostat menu navigation.

SYSTEM START-UP TEST

Procedure for performing the initial system start-up test.

SERVICING

SET THERMOSTAT TO CHARGE MODE

Steps to set the thermostat for system charging.

SERVICING

SET CHARGE MODE.

Procedure to initiate and terminate charge mode.

SERVICING

SET THERMOSTAT TO ADJUST MAXIMUM COMPRESSOR SPEED

How to adjust the maximum compressor speed via thermostat.

SERVICING

SET THERMOSTAT TO ADJUST INDOOR AIR CFM TRIM

Procedure to adjust indoor airflow settings.

SERVICING

Cool Airflow Trim Adjustments

Adjusting airflow settings for cooling mode.

SERVICING

SERVICING

SET THERMOSTAT TO FORCE DEFROST CYCLE

How to manually initiate a defrost cycle.

SERVICING

SET THERMOSTAT TO PUMP DOWN

Procedure to pump down the system refrigerant.

SERVICING

SET 7-SEGMENT MODE DISPLAY TO PUMP DOWN

Using the 7-segment display for pump down operations.

SERVICING

SET THERMOSTAT TO CHECK SYSTEM STATUS

How to view system operational status and parameters.

HEAT PUMP WITH OUTDOOR TEMPERATURE LOCKOUTS

Setting outdoor temperature lockout parameters.

SERVICING

CHECKING TRANSFORMER AND CONTROL CIRCUIT

Testing the transformer and control circuit functionality.

CHECKING HIGH PRESSURE CONTROL SWITCH

How to test the high pressure control switch.

CHECKING INDOOR AND OUTDOOR HI/LOW PRESSURE SENSOR

Testing pressure sensors for system operation.

SERVICING

CHECKING COMPRESSOR

Safety warnings and procedures for compressor checks.

RESISTANCE TEST

Testing compressor winding resistance.

GROUND TEST

Performing ground continuity tests on the compressor.

SERVICING

TESTING TEMPERATURE SENSORS AND EEV COIL RESISTANCE

Testing temperature sensors and EEV coil resistance.

SERVICING

AVPEC HEATER CONTROL

Description and operation of the AVPEC heater control.

SERVICING

CHECKING HEATER LIMIT CONTROL(S)

Testing heater limit controls for electric heaters.

CHECKING HEATER ELEMENTS

Testing heater elements for continuity.

ELECTRIC HEATER (OPTIONAL ITEM)

Information on optional electric heaters and their installation.

SERVICING

CHECKING HEATER LIMIT CONTROL(S)

Checking heater limit controls for proper operation.

CHECKING HEATER FUSE LINK (OPTIONAL ELECTRIC HEATERS)

Testing the fuse link for optional electric heaters.

REFRIGERATION REPAIR PRACTICE

Essential practices for refrigerant system repair.

SERVICING

LEAK TESTING (NITROGEN OR NITROGEN-TRACED)

Procedures for leak testing refrigeration systems.

EVACUATION

Step-by-step guide for system evacuation.

SERVICING

CHARGING

Proper procedures for charging the refrigeration system.

SERVICING

CHECKING COMPRESSOR EFFICIENCY

How to check compressor efficiency.

CHECKING SUBCOOLING

Procedures for checking and adjusting subcooling.

SERVICING

NON-CONDENSABLES

Identifying and removing non-condensables from the system.

COMPRESSOR BURNOUT

Diagnosing and addressing compressor burnout issues.

REFRIGERANT PIPING

Importance of proper refrigerant piping installation.

SERVICING

SECTION 3. OUTDOOR UNIT IS ABOVE THE INDOOR UNIT

Installation guidelines for outdoor units above indoor units.

SERVICING

SECTION 4. OUTDOOR UNIT IS BELOW THE INDOOR UNIT

Installation guidelines for outdoor units below indoor units.

SERVICING

DUCT STATIC PRESSURES AND/OR STATIC PRESSURE DROP ACROSS COILS

Understanding duct static pressures and coil drop.

AIR HANDLER EXTERNAL STATIC

Measuring external static pressure for air handlers.

SERVICING

COIL STATIC PRESSURE DROP

Measuring static pressure drop across coils.

SERVICING

TROUBLESHOOTING-INDOOR UNIT

Troubleshooting specific issues within the indoor unit.

SERVICING

ELECTROSTATIC DISCHARGE (ESD) PRECAUTIONS

Safety precautions for handling electronic components.

DIAGNOSTIC CHART

Chart for interpreting unit diagnostic codes.

FAULT RECALL

Procedure to recall and view system fault codes.

SERVICING

DIAGNOSTIC CODES

Table of error codes and their descriptions/messages.

SERVICING

ADVANCED USER MENUS

Overview of advanced user menu options.

Diagnostics

Accessing and clearing fault history.

Identification

Viewing equipment model and serial number.

SERVICING

SET-UP

Configuring system settings like humidifier, heater kit, and airflow.

Status

Displaying current system operational status and parameters.

SERVICING

2-Digit 7 Segment Displays

Understanding the 7-segment display for status and errors.

SERVICING

MODE DISPLAY INTRODUCTION

Introduction to the 2-digit mode display on the PCB.

DISPLAY BUTTON LAYOUT

Explanation of the display button functions.

FAULT CODE HISTORY NAVIGATION

Navigating through recorded fault codes.

SERVICING

INDOOR UNIT ERROR CODES

Table of indoor unit error codes, causes, and corrective actions.

SERVICING

TROUBLESHOOTING-OUTDOOR UNIT

Troubleshooting guide for outdoor unit issues.

ADVANCED USER MENUS

Overview of advanced menus for system monitoring.

SERVICING

SYSTEM SETUP (SYS SETUP)

Options for system setup and configuration.

EQUIPMENT TEST (EQUIP TEST)

Procedures for running system verification and defrost tests.

SYSTEM MAINTENANCE

Procedures for system maintenance like pump down and charge mode.

SERVICING

COOL SETUP

Settings for cooling mode airflow, delays, and profile.

SET COOLING RUN VALUES (CL RUN VALUES)

Selecting compressor speed for cooling operation.

HEAT SETUP

Settings for heating mode airflow, delays, and defrost.

SET HEATING RUN VALUES (HT RUN VALUES)

Selecting compressor speed for heating operation.

SERVICING

EMERGENCY MODE FOR EEV APPLICABLE INDOOR UNIT

Using emergency mode when communication fails.

HEATING EMERGENCY MODE

Procedure for activating heating emergency mode.

SERVICING

COOLING EMERGENCY MODE

Using cooling emergency mode when communication fails.

SERVICING

COOLING EMERGENCY MODE WIRING FOR TXV APPLICABLE INDOOR UNIT

Wiring for cooling emergency mode with TXV units.

SERVICING

MODE DISPLAY INTRODUCTION

Introduction to the 3-digit mode display on the PCB.

DISPLAY BUTTON LAYOUT

Explanation of the display button functions.

MODES

Overview of the different modes accessible via the display.

SERVICING

FAULT CODE HISTORY NAVIGATION

Navigating through recorded fault codes.

SERVICING

MONITORING MODE NAVIGATION

Navigating through system monitoring screens.

SERVICING

SETTINGS MODE 1 NAVIGATION

Navigating through system settings mode 1.

SERVICING

SETTINGS MODE 2

Navigating through system settings mode 2.

SERVICING

SCREEN 0 (Display FAULT CODE)

Displaying present fault code.

SCREEN 1 (Display FAULT CODES)

Displaying historical fault codes.

SCREEN 2 (MONITOR MODE)

Displaying system monitoring parameters.

TROUBLESHOOTING

OUTDOOR UNIT ERROR CODES

Table of outdoor unit error codes, causes, and actions.

TROUBLESHOOTING

NETWORK TROUBLESHOOTING

Troubleshooting ComfortNet communication network issues.

THERMISTOR RESISTANCE AND TEMPERATURE CHARACTERISTICS

PRESSURE vs TEMPERATURE CHART

LIQUID LINE TEMPERATURE CHART

WIRING DIAGRAM

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