Vortex M Edition Desk Assembly Guide
14/ Page
Troubleshooting
Issues(s)
Solution
Error code: E01 Reset desk
Error code: E04/08 Overload. Reduce the load under 175 lbs and reset desk
Error code: HOT
Overheat. Stop using the desk for 15 minutes. Repower and
reset desk if needed.
Both control box LED
and Controller do not
illuminate
Check all connections. Make sure the wall outlet has
power, power cord is firmly plugged into control box and
controller is connected to control box.
Control box LED
illuminated but not
controller
Replace co
ntroller
Controller illuminates
but not responsive
with no error code
Contact dealer
Desk wobbles
excessively
It is normal that desk wobbles slightly at standing height.
Make sure all the screws are sufficiently tightened and
adjust leveling studs to make sure the feet make fi rm
contact with floor.
Desk is noisy
It is normal that the desk is noisier when one stage extends
into the other. Apply silicon based lubricant if it is unusually
noisy.
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