Aqualisa SMART - Pump Noise and Flow Issues Continued; Diagnosing Low or No Flow Problems; Temperature Control and Adjustment Issues

Pump noisy and
low / no flow
Air lock (for Gravity
fed systems only)
continued
It may be required to have the controller set at
a cooler temperature setting until the hot water
starts to bleed through, then gradually increase the
temperature. NOTE: If the product fitted uses the
Aqualisa diverter, then ensure that this is taken out of
the plumbing configuration but remains connected to
the Aqualisa Smartvalve
TM
via the 2m data cable.
Restriction in
waterway
Check for debris in the inlet filters of the Aqualisa
SmartValve
TM
.
Low / no flow Incorrect Aqualisa
SmartValve
TM
fitted
If water supplies are gravity fed, the PUMPED
Aqualisa SmartValve
TM
must be used (unless a
separate stand alone pump is being utilised).
Water supply issue For Standard Aqualisa SmartValve
TM
- Ensure water is
turned fully on at the mains and at the servicing valve in
the supply.
Ensure isolation valves are fully open.
Mixed water supplies For standard Aqualisa SmartValve
TM
- ensure hot and
cold supplies are from the mains water supply.
Check filters Check for debris in the inlet filters of the Aqualisa
SmartValve
TM
, diverter and Fixed Head connection
washer.
Incoming mains water
pressure or flow too low
After confirming that the filters are clear, check with
the local water authority.
Connectors and water
supply feeds to the
Aqualisa SmartValve
TM
are restrictive
Refer to IMPORTANT INFORMATION sections:
Connections and Pipe sizing.
Separate, stand alone
pump not activating
(Standard Aqualisa
SmartValve
TM
only)
Ensure sucient flow to activate the flow switches of
the pump.
For Aqualisa divert products a twin ended universal
(negative head) pump must be used. Refer to
IMPORTANT INFORMATION section.
Aqualisa SmartValve
TM
pump not activating
Refer to Setting Water System Mode section, ensure
mode is set to normal or ECO gravity setting.
Unable to adjust
or control
temperature
Reversed inlet water
supplies (i.e. Hot
supply feeding cold
inlet and vice-versa)
Ensure correct water supply to specified inlet
connection.