Why is the water from my Aqualisa Plumbing Product too cold?
If the water flow from your Aqualisa Plumbing Product is adequate but the water is too cold, it could be due to a high water flow. Reduce the flow by turning the water control knob towards the hot temperature markings (clockwise) slowly. It is also possible that the second stage thermal trip has operated, in which case the shower must be replaced as this part is non-serviceable.
How to fix poor spray pattern in Aqualisa Quartz Electric Plumbing Product?
A poor spray pattern in your Aqualisa Plumbing Product can occur for several reasons. First, make sure you are using only the correct handset and hose provided with the unit. If you have a multi-pattern handset, adjust the spray plate to improve the pattern. Low water inlet temperature can also cause a lower flow rate, which affects the spray pattern. This applies to all electric showers. Low voltage can also be a factor; consult an electrician to check this.
What to do if water runs from around the hose of my Aqualisa Plumbing Product?
If water is running from around the hose of your Aqualisa Plumbing Product, it could be because the pressure relief device (PRD) has operated due to excess pressure build-up. Turn off the electrical isolating switch and water servicing valve, and then contact customer services. Alternatively, the hose may be incorrectly fitted. Ensure the hose washer is fitted and the hose is connected correctly and tightly.
Why is the temperature low in my Aqualisa Plumbing Product?
If the temperature is low in your Aqualisa Plumbing Product, it could be due to seasonal conditions. During winter months, the temperature of the incoming mains water supply is low. Turn the dial to a warmer setting and adjust the spray pattern on the shower head.
Why is my Aqualisa Plumbing Product water too hot?
If the water from your Aqualisa Plumbing Product is too hot, the water flow might be too low. Try increasing the flow by turning the water control knob towards the cold temperature markings (anticlockwise) slowly. Also, make sure that the stop cock and servicing valve are fully open. If they are, you may need to ask the installer or the local water authority to check that the running pressure is above the minimum requirement. The spray plate and/or hose could be blocked with scale or debris. Clean the handset spray plate and remove the hose to check for restrictions. Run the shower without the hose attached to check the temperature. Low incoming main water pressure or flow can also cause this issue, so after confirming that the filter is clear, check with the installer or local water autho...
What to do if there is no flow or not enough flow from my Aqualisa Quartz Electric?
If you're experiencing no flow or not enough flow from your Aqualisa Plumbing Product, there could be several reasons. First, check the power supply and consult an electrician if there's a power failure (the light does not illuminate). Ensure you're using the touch switch correctly by referring to the user instructions. Make sure the water control knob isn't turned fully clockwise; if it is, turn it anticlockwise. Verify that the water is turned fully on at the mains and at the servicing valve in the supply. If the shower unit is suspected of being frozen, do not use it; switch it off immediately at the electrical isolating switch and turn the water off at the servicing valve or stop cock, then contact customer service. There may be an outlet blockage. Disconnect the handset from the hose ...
Why is my Aqualisa Quartz Electric water temperature fluctuating?
Fluctuating water temperature in your Aqualisa Plumbing Product can be due to several factors. Ensure you are using only the handset and hose provided with the unit, as incorrect parts can cause this issue. Low or unstable water pressure to the shower can also lead to temperature fluctuations; check the inlet requirements and ensure no other main water devices are being used while showering. The thermal cut-out may be operating, often making a ‘click’ sound; try increasing the flow by turning the water control knob in the cold temperature direction (anticlockwise) and cleaning the handset and spray plate. The over temperature protection device may have activated, so increase the flow by turning the water control knob in the cold temperature direction (anticlockwise) and cleaning the handse...
Essential safety precautions and guidelines for using the appliance.
Overview of the Quartz™ Electric shower unit and its features.
Contact information and important general advice for users and installers.
Instructions on flushing the pipework to remove flux and debris before installation.
Guidance on connecting the shower unit to the water supply pipework.
Requirement for a suitable full bore isolation valve for the incoming water supply.
Recommendations for the optimal placement and mounting of the shower unit on the wall.
Requirements for adequate dynamic water pressure and testing procedures.
Information about the integral pressure relief device and its function.
Recommended schedule for professional inspection and maintenance of the shower.
Steps to take after installation, including user familiarisation and guarantee registration.
Statement of compliance with relevant EU directives for safety and performance.
Detailed explanations and measurements for shower unit installation and placement.
Step-by-step instructions for connecting the water supply pipework to the shower unit.
Guidance on electrical connections, safety, and regulations for the shower unit.
Specifics on connecting the shower unit to the 230-240V AC mains electricity supply.
Information on selecting appropriate fuses, MCBs, and cable ratings for the shower.
Instructions for making electrical connections, including earth bonding within the unit.
Requirements and procedures for ensuring proper earth bonding of the installation.
Steps to prepare and fit the front cover after pipework and electrical connections.
Procedure for initial setup, testing, and final assembly of the shower unit.
Instructions on how to start, set temperature, and stop the shower safely.
Guidelines for safe operation, maintenance, and care of the shower unit.
How to adjust height, angle, and spray pattern of the shower handset.
Procedure for cleaning the inlet filter, requiring a qualified person.
Guide to fitting and using the pressure test adaptor for water pressure checks.
General| Type | Electric Shower |
|---|---|
| Power Ratings | 8.5kW, 9.5kW, 10.5kW |
| Temperature Control | Thermostatic |
| Installation | Wall-mounted |
| Finish | White/Chrome |
| Warranty | 2 years |
| Shower Head | Adjustable |
| Safety Features | Overheat protection |
| Cable Entry Points | Bottom |
| Controls | Push-button |
| Flow Rate | Dependent on water pressure and power setting |
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