Aqualisa OPTIC Q User Manual (English)

Questions and Answers:

J
Jaclyn SmithAug 3, 2025
Why does the water temperature fluctuate in my Aqualisa OPTIC Q?
- R
  rcalderonAug 3, 2025
  If you're experiencing fluctuating water temperatures with your Aqualisa Plumbing Product, several factors could be responsible. If your hot water comes from a combination boiler, ensure the Logic module mode on the Aqualisa SmartValveTM is set to COMBI. Additionally, high hot water temperature can cause fluctuations, so make sure your hot water supply temperature is below 65ºC (minimum 55ºC for stored water and 50ºC for combination boilers). Another potential cause is a communications issue; check the data cable connections for any visible damage.
M
Miranda EdwardsAug 9, 2025
How to fix a noisy pump with low or no flow in my Aqualisa Plumbing Product?
- U
  uhernandezAug 10, 2025
  If your Aqualisa Plumbing Product pump is noisy and has low or no flow, it may be due to an air lock (for Gravity fed systems only). For models utilising an adjustable head kit; disconnect the handset from the hose, lower the hose into the shower tray or bath, set the temperature to fully cold and then start the shower. As the water starts to flow and increase in volume gradually increase the temperature. If the flow starts to splutter, stop moving the temperature control until the flow again stabilises, then continue to move the dial towards the hottest setting. It may also be due to a restriction in the waterway or a blocked or kinked hose liner.
F
fgentryAug 15, 2025
What to do if Aqualisa OPTIC Q Plumbing Product controller is unresponsive?
- D
  Devon ChapmanAug 15, 2025
  If your Aqualisa Plumbing Product controller is unresponsive with no lights, it could be due to the power supply being turned off to the Aqualisa SmartValveTM. Check that the power supply is turned on and that the green power light is illuminated on the Aqualisa SmartValveTM.
R
robinsonnicholasAug 22, 2025
What to do if I can't configure outlets in the Settings menu of my Aqualisa OPTIC Q Plumbing Product?
- M
  Matthew JensenAug 22, 2025
  If you're unable to configure outlets in the Settings menu of your Aqualisa Plumbing Product, it could be due to a communications issue. Another potential cause is that the outlets are not configured. To resolve this, turn off the power supply to the Aqualisa SmartValveTM and leave it isolated for at least 2 minutes. Then, reinstate the power supply and complete a Factory Reset following the instructions in the Settings Menu before attempting to configure the outlets again.

Aqualisa OPTIC Q Specifications

General

Type	Digital Shower
Control	Digital
Temperature Control	Thermostatic
Connectivity	Bluetooth
Warranty	5 years
Installation	Concealed
Water Saving	Eco mode
Controller Type	Digital
Outlets	1
Smart Features	App control, voice control
Finish	Chrome
Pressure	Minimum 1.0 bar pressure required

Summary

Safety Information

Declaration of Conformity

States compliance with EU directives for SmartValve and controller.

Optic Q™ Controller

Controller Components Overview

Details on the display, sensor, bezel, touch switch, and lever.

Get Smart Connected

App and Smart Speaker Integration

Steps for connecting to the Aqualisa app and smart speakers.

Quick Start Guide

Basic Operation Steps

Initial steps to wake up, power on, and power off the shower.

Adjusting Settings

How to adjust temperature, flow, and select outlets.

Understanding the Wake-up Feature

Proximity Sensor Functionality

Explains how the proximity sensor activates the display upon approach.

Switching Your Shower On and Off

Starting and Ending the Shower

Step-by-step guides for starting and turning off the shower.

Safety Run Time and Alternative Off Method

Details on the 20-minute run time limit and lever-based shut-off.

Adjusting the Temperature

Temperature Feedback Display

How the display indicates temperature changes and status.

Adjusting the Water Flow

Flow Feedback Display and Emergency Stop

Visual feedback for flow and the emergency stop function.

Selecting Your Shower Outlet

Outlet Icons and Configuration

Explanation of icons representing outlets and how to select them.

Adjustable Shower Head

Head Features and Adjustment

Details on spray pattern, height, and angular adjustment.

Removing and Reattaching the Shower Head

Instructions for detaching and reattaching the shower head.

Bath Overflow Filler

Fixed Shower Head Adjustment

Navigating and Editing Settings

Menu Navigation

How to browse through the different settings menus.

Changing Settings

Steps required to modify a chosen setting.

Detailed Settings Options

Auto Wake Up and Wi-Fi Settings

Configuration for auto wake-up and Wi-Fi connectivity.

Remote Pairing and Outlet Configuration

Instructions for pairing remotes and configuring outlets.

Reset and Firmware Updates

Guidance on factory reset and firmware updates.

Configuring Your Outlets

Setting Primary Outlet and Icons

How to select the primary outlet and customize icons.

Connecting to the Aqualisa App

Network and Profile Setup

Requirements for Wi-Fi, permissions, and home profile creation.

App Support and Feedback

Information on using the Instabug platform for feedback.

App Setup: Controller and Wi-Fi Connection

Connecting to Wi-Fi Network

Steps to connect the shower controller to the home Wi-Fi.

Proximity Sensor Functionality

Auto Wake-Up Feature Explained

Details on how the auto wake-up feature works.

Shower Maintenance and Care

Cleaning the Shower Head

Instructions for cleaning the shower head to prevent scaling.

Water System Compatibility

Advice on changing the SmartValve for different water systems.

General Troubleshooting

Controller and Pump Issues

Resolving controller power issues and noisy pumps.

Wake-up and Flow Adjustment Problems

Fixing issues with auto wake-up and flow control.

Troubleshooting: Flow and Temperature

Low Flow and Temperature Control Issues

Addressing low flow, unable to adjust temperature, and fluctuations.

Troubleshooting: Temperature Stability

Persistent Temperature Fluctuations and Low Temperatures

Resolving ongoing temperature variations and low heat.

High Temperatures and Preference Settings

Addressing high temperatures and adjusting maximum settings.

Troubleshooting: Outlet and Drip Issues

Controller Illumination, Outlet Flow, and Configuration Problems

Fixing controller light, incorrect outlet flow, and configuration errors.

Dripping Outlets and Flow Shut-off

Resolving water dripping and unexpected flow shut-off.

App Troubleshooting Guide

Connection and Network Errors

Resolving issues with connecting to the shower and Wi-Fi.

Operation and Profile Issues

Troubleshooting app operation, profile features, and serial number location.

Product Registration and Guarantee

Registering Your Guarantee

Instructions for registering the product guarantee online or by phone.

Getting Support and Help

Contacting Aqualisa Support

Ways to get support: FAQ, phone, live chat, and email.

App Feedback Mechanism

How to use the Instabug platform for app feedback.

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Aqualisa OPTIC Q User Manual

Table of Contents

Questions and Answers:

Aqualisa OPTIC Q Specifications

Summary

Safety Information

Declaration of Conformity

Optic Q™ Controller

Controller Components Overview

Get Smart Connected

App and Smart Speaker Integration

Quick Start Guide

Basic Operation Steps

Adjusting Settings

Understanding the Wake-up Feature

Proximity Sensor Functionality

Switching Your Shower On and Off

Starting and Ending the Shower

Safety Run Time and Alternative Off Method

Adjusting the Temperature

Temperature Feedback Display

Adjusting the Water Flow

Flow Feedback Display and Emergency Stop

Selecting Your Shower Outlet

Outlet Icons and Configuration

Adjustable Shower Head

Head Features and Adjustment

Removing and Reattaching the Shower Head

Bath Overflow Filler

Fixed Shower Head Adjustment

Navigating and Editing Settings

Menu Navigation

Changing Settings

Detailed Settings Options

Auto Wake Up and Wi-Fi Settings

Remote Pairing and Outlet Configuration

Reset and Firmware Updates

Configuring Your Outlets

Setting Primary Outlet and Icons

Connecting to the Aqualisa App

Network and Profile Setup

App Support and Feedback

App Setup: Controller and Wi-Fi Connection

Connecting to Wi-Fi Network

Proximity Sensor Functionality

Auto Wake-Up Feature Explained

Shower Maintenance and Care

Cleaning the Shower Head

Water System Compatibility

General Troubleshooting

Controller and Pump Issues

Wake-up and Flow Adjustment Problems

Troubleshooting: Flow and Temperature

Low Flow and Temperature Control Issues

Troubleshooting: Temperature Stability

Persistent Temperature Fluctuations and Low Temperatures

High Temperatures and Preference Settings

Troubleshooting: Outlet and Drip Issues

Controller Illumination, Outlet Flow, and Configuration Problems

Dripping Outlets and Flow Shut-off

App Troubleshooting Guide

Connection and Network Errors

Operation and Profile Issues

Product Registration and Guarantee

Registering Your Guarantee

Getting Support and Help

Contacting Aqualisa Support

App Feedback Mechanism

Related product manuals