TROUBLESHOOTING
Symptom Possible cause Action
Controller LED’s
flashing and
changing colour
when power turned
on to the Aqualisa
SmartValve
TM
Start up sequence
and controller
configuration in
process (controller
specific)
No action required - sequence and configuration
can last up to 2 minutes. Wait until LED’s go out
and then the controller is ready to use.
Controller
unresponsive -
No Lights / Blank
Power supply turned
o to Aqualisa
SmartValve
TM
Check power supply is turned on - Green power light
should be illuminated on the Aqualisa SmartValve
TM
.
Controller
displaying
“Preparing, please
wait….” for longer
than 2 minutes
Loss of
communications
Check data cable connections are making good
contact and are fully inserted.
Check that the wiring schematics are as per
installation instructions.
Pump noisy and
low / no flow
Air lock (for Gravity
fed systems only)
For models utilising a adjustable head kit; disconnect
the handset from the hose, lower the hose into the
shower tray or bath, set the temperature to fully
cold and then start the shower. As the water starts
to flow and increase in volume gradually increase
the temperature. If the flow starts to splutter, stop
moving the temperature control until the flow again
stabilises, then continue to move the dial towards
the hottest setting.
Isolate hot and cold feeds to the Aqualisa
SmartValve
TM
, disconnect from the inlet spigots and
then using the isolation valve bleed through the hot
and cold supplies.
Release the outlet pipe work from the outlet
isolation valve of the Aqualisa SmartValve
TM
. Using
an appropriate connection, flexi or length of pipe
connect to the isolation valve so that water can be
discharged into a bucket or suitable receptacle. Start
the shower and bleed through until air is cleared.
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