Artel PCS 2 - Warranty and Service; Warranty Statement; Return and Repair

15A2135L 47
9.0 WARRANTY AND SERVICE
9.1 Warranty Statement
The PCS
®
Instrument is warranted to perform as described in its labeling
and in Artel literature, when used in accordance with its instructions, for a
period of one year from the date of shipment of the Instrument.
ARTEL MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED AND
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
WARRANTY OF FITNESS FOR PARTICULAR PURPOSE.
Artel's sole obligation and purchaser's exclusive remedy for breach of this
warranty, at Artel's option, shall be to repair or replace the Instrument,
provided the purchaser notifies Artel promptly. IN NO EVENT SHALL
ARTEL BE LIABLE FOR ANY PROXIMATE, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
This warranty is voided by alteration, repair or modification of the
Instrument by any party other than Artel, except for maintenance
procedures performed as shown in the Instrument's instructions.
9.2 Return and Repair
9.2.1 To return products to Artel for warranty repair, non-warranty repair,
or recertification, contact the Artel Technical Support Department. A
Return Goods Authorization (RGA) number will be issued for all
returns.
Telephone: Local: 207-854-0860
Toll Free: 888-406-3463
Ship to: Artel
25 Bradley Drive
Westbrook, ME 04092-2013
9.2.2 To ensure protection of the Instrument during shipment, the original
packaging should be used. If the original packaging is not available,
Artel can supply packaging material upon request. Products should
also be insured against damage during shipment. Artel is not
responsible for any damage to products incurred during shipment to
Artel.