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GARDEN SPAS™ WARRANTY
This section is a description of the warranty, what is covered under the Garden Spas™
spa warranty and conditions that can void the warranty. PLEASE READ THE
WARRANTY THOROUGHLY. Please take a moment to register your warranty. You
can register on line at http://thegardenspas.com, click on support and Click Here to
Register your Spa or mail in the warranty registration card attached to this manual. For
warranty information outside of the USA and Canada, please refer to your country’s
Garden Spas™ distributor.
LIFETIME STRUCTURE WARRANTY
Garden Spas™ carry a lifetime structure warranty. The structure is defined as the
fiberglass vessel below the exposed material finish. The manufacturer warrants the spa
against loss of water due to a defect in the spa structure, for the lifetime of the spa. In
the event of a defect in the material and/or workmanship, the spa structure will be
repaired or replaced at the discretion of the manufacturer. THIS WARRANTY IS GIVEN
ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON TRANSFER OF
OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
ALL WARRANTIES.
If the spa structure is defective and must be replaced, it will be returned to the factory.
The original, installed equipment (this includes the frame, skirt, and all equipment) will
be reinstalled. If new equipment is desired, there will be additional charges to the
customer. If the frame and/or skirt of the spa has been badly damaged, there will be
additional charges to the spa owner for repairs or replacement. When a spa needs to be
returned to the factory for repair, the cost of one way freight to the company will be at
the spa owner’s expense. The manufacturer will not pay for removal, installation,
cranes, construction, de-construction, or any other cost associated with access, egress,
or ingress, of the spa at the customer’s home. The manufacturer reserves the right to an
on-site inspection by its authorized representative. In the unlikely event a shell or spa
must be replaced, all warranties (shell, surface, electrical and plumbing) date back to
the original start date of the warranty. The warranty period starts either the day of
delivery to the customer or eighteen (18) months from the date of manufacturing,
whichever date comes first.
ONE YEAR SURFACE WARRANTY
The spa surface is described as the exposed acrylic material finish. The manufacturer
warrants the spa surface to be free from defects in the material and workmanship, such
as blistering, cracking, or delaminating, this does not cover micro-crazing, under normal
use and maintenance for a period of one year from the original date of the warranty.
The warranty period starts either the day of delivery to the customer or eighteen (18)
month from the date of manufacturing, whichever date comes first. THIS WARRANTY
IS ONLY AVAILABLE TO THE ORIGINAL OWNER, AND TERMINATES UPON
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