Ashley AP5790 - User Manual

Other manuals for Ashley AP5790

Owner’S Instruction And Operation Manual56 pages

Questions and Answers

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James JensenAug 12, 2025
Why is my Ashley Stove display flashing “E1”?
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  Chelsea RandolphAug 12, 2025
  The "E1" error on your Ashley Stove indicates an overheating issue. This could be due to several reasons: * The convection blower might be overheating. Try cleaning any dust from the windings and fan blade, and consider oiling the blower. If this doesn't resolve the issue, the blower may need replacement. * Operating the stove on the highest heat setting for too long can cause overheating. Try using a lower heat setting. * Using fuel other than wood pellets can lead to overheating. Ensure you're only using approved wood pellets. * A power surge or brownout could be the cause. Use a surge protector. * The high limit switch may be malfunctioning. If other solutions don't work, consider replacing it.
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Ian SawyerSep 3, 2025
How to stop smoke smell coming from Ashley AP5790?
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  Kylie CaldwellSep 4, 2025
  If you notice a smoke smell coming back into your home from your Ashley Stove, the following could be the cause: * A leak in the vent pipe system. Inspect all vent pipe connections and ensure they are sealed with RTV silicone that has a temperature rating of 500°F or higher. * A faulty gasket on the combustion blower. Check both gaskets on the combustion blower for damage and replace if necessary.
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Monica CardenasNov 18, 2025
What to do if my Ashley AP5790 Stove display is flashing “E2”?
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  Robin WhiteNov 19, 2025
  The "E2" error on your Ashley Stove indicates an airflow issue. Here's what might be causing it: * A blocked airflow switch hose or stove attachment pipes. Unhook the air hose from the air switch and blow through it to ensure it's clear. * Blockages in the air inlet, burnpot, combustion air chambers, combustion blower, or exhaust pipe due to ash or foreign material. Follow the cleaning procedures in the maintenance section. * An improperly sealed firebox. Ensure the door is closed and the gasket is in good condition. * Incorrectly installed vent pipe. Check that the vent pipe installation meets the criteria. * Bad airflow switch wire connections. Check the connectors that attach the gray wires to the air switch. * Combustion blower failure. Check if the combustion blower is r...
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Mary AshleyNov 25, 2025
Why won't my Ashley AP5790 Stove ignite even though it's feeding pellets?
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  Kyle LambNov 25, 2025
  If your Ashley Stove is feeding pellets but failing to ignite, consider the following: * The air damper may be open too far. Push the air damper left for startup, and in some cases, it may need to be completely closed for ignition. * There might be a blockage in the igniter tube or its inlet. Clear any obstructions and check for debris around the igniter element inside the igniter housing. * The burnpot may not be correctly positioned. Ensure the air intake collar on the burnpot is touching the rear wall of the firebox. * The igniter element could be faulty. Apply power directly to the igniter element and observe the tip from the front of the stove. It should glow after about 2 minutes; if not, the element is likely bad. * The control board may not be sending power to the ignite...