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Display is Flashing “E3”
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. The hopper is out of pellets. Rell the hopper.
2. The air damper is too far open for a low feed setting.
If on the low setting, you may need to close the damper all
the way.
3. The burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
4. The air inlet, the interior chambers, or exhaust system
has a partial blockage.
Follow all cleaning procedures in the maintenance section
of the owner's manual.
5. The hopper safety switch has failed or hopper is open.
When operating the unit, be sure the hopper lid is closed so
that the hopper safety switch will activate. Check the wires
leading from the hopper safety switch to the control panel
and auger motor for secure connections. Use a continuity
tester to test the hopper safety switch; replace if necessary.
6. The auger shaft is jammed.
Start by emptying the hopper. Then remove the auger motor
by removing the auger pin. Remove the two bolts that hold
the auger bracket to the auger tube. The auger bracket will
now be able to be removed from the auger tube. Remove
the two bolts on the side of the auger tube to remove the
lower bearing of the auger. Pull the auger out of the tube to
free the jam. Inspect auger before replacing.
7. The auger motor has failed.
Remove the auger motor from the auger shaft and try to
run the unit. If the motor will turn, the shaft is jammed on
something. If the motor will not turn, the motor is bad.
8. The Proof of Fire (POF) thermodisc has malfunctioned.
Temporarily bypass the POF thermodisc by disconnecting
the two wires and connecting them with a short piece of
wire. Then plug the stove back up. If the stove comes on and
works, you need to replace the POF thermodisc. This is for
testing only. DO NOT LEAVE THE THERMODISC BYPASSED. Your
blowers will never shut off, and if the re went out, the auger
will continue to feed pellets until the hopper is empty with the
POF thermodisc bypassed.
9. The control board is not sending power to the POF
thermodisc or other auger system components.
There should be a 5-volt (approximately) current going to the
POF thermodisc after the stove has been on for 10 minutes.
Display is Flashing “E5”
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. The stove automaticaly ashes "E5" when turned on.
The T-stat sensor has come unplugged from the control board.
Check to see if the sensor is unplugged. If the sensor is not
unplugged, then the sensor is damaged or has a short. If the
sensor is damaged or has a short, it will need to be replaced.
CONVECTION BLOWER SHUTS OFF AND COMES BACK ON
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. The convection blower is overheating and tripping
the internal temperature shutoff.
Clean any dust off of the windings and fan blades. If
cleaning the blower does not help, the blower may be bad.
2. Circuit board malfunction.
Test the current going to the convection blower. If there is
power being sent to the blower when it is shut off, then the
control board is ne. If there is NOT power being sent to the
blower when it shuts off during operation, then you have a
bad control board.
Trouble Shooting Guide
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