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Introduction 3
Lock is not-responding: 4
What if I don’t have enough wires for 3-Wire Control? 4
2-Wire Control 5
3-Wire and 2-Wire Control Diagrams 5
Lock is not locking according to the way I have set the switches 6
Lock is remaining in powered state even when I send a lock / unlock signal 6
I am trying to set the lock up as double access (1 side PtL, 1 side PtO) but it is not working as expected 6
Lock single beeps every 2 seconds 7
Lock beeps once or twice every time the lock locks 7
Lock beeps three times on start up 7
Lock double beeps every 6 seconds 8
Deadlatch monitor is not working 8
REX (Request to Exit) is not working 8
Door position switch is not working 8
Lock status monitor is not working 9
LED is not active 9
LEDs turn off after 10 seconds 9
LED is not visible after fitting furniture 9
LED shines red briefly and then green after sending unlocking signal 9
There is no room for the cable when installing in a timber door 10
Can I leave a USB cable connected to the lock but power it via the main connector 10
I have old LED furniture that I would like to re-use, is there an adaptor kit 10
I have an old 3582EL to replace, is this lock interchangeable 10
I have a retro-fit with LEDs (power is being sent on old green wire to continuously power LEDs),
will I have to re-wire the installation 11
I am trying to set the LEDs on site, how can I power the lock 11
I am trying to lock one side of the lock but the cabling has not been installed – how can I do this 11
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