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Lock single beeps every 2 seconds:
Single beeps every 2 seconds indicates that the lock is not able to
move into the locked position – something is jamming the motor.
• Ensure users of the lock are not holding the handle down for
an extended period of time when either entering or existing
through the door. Example: standing in the doorway having
a conversation whilst holding down the handle.
• If furniture is fitted, remove the furniture, with nothing
in the hubs and re-try to lock the lock. If the lock works
without the furniture fitted;
• The furniture may be mis-aligned which is causing the hubs to
not return fully.
• The furniture return spring may not operate adequately which
is causing the hubs to not return fully.
• The door preparation may have a catch which is causing the
hubs to not return fully.
• If no furniture is fitted, check correct voltage is being
supplied to lock and power supply is able to deliver
specified current.
Lock beeps three times on start up:
Triple beeping indicates an error with the setting switches
• Move the setting switches out of their current position and
back to required setting – taking care to ensure the switch
has ‘clicked’ into the required position
• If the switches are in correct position but the lock still triple
beeps on start-up, the setting will not change but remain in
previous condition.
• Setting switches may be faulty and the lock should be replaced.
Lock beeps once or twice every time the lock
locks:
Beeping indicates that locking is being delayed or that the motor is
drawing excessive current.
• Operate the lock at least 10 times and confirm if the
problem is still present.
• Check furniture and voltage as above.
• specified current.
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