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Answering system
Answering system overview
Answering system and voicemail indicators
Your telephone has separate indicators for two dierent types of voice
messages: those le on its built-in answering system and those le on
your service provider’s voicemail (fees may apply). Your telephone’s built-in
answering system messages and voicemail messages are separate. Each
alerts you to new messages dierently.
• If XX new messages displays on the handset and the message window on
the telephone base ashes, there are new messages recorded on the
built-in answering system. To listen to your message(s), press
twice on the handset (page 64) or press
on the telephone base (page 64).
• If and New voicemail display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, dial an access number provided by your telephone service
provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than the answering system, turn o
the answering system. To use the answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers,
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. If you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
If you have voicemail provided by your telephone service provider, we
recommend setting your answering system to answer calls at least 2 rings
earlier than your voicemail is set to answer. For example, if your voicemail
answers aer 6 rings, set your answering system to answer aer 4 rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow 6 seconds per ring when
determining the appropriate setting.
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