AT&T GL210 User Manual

60
Appendix
Troubleshooting
If you have diculty with your telephone, please try the following suggestions.
For customer service, or to purchase accessories or replacement parts, visit our
website at https://telephones.att.com, or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
My phone doesn’t work at all.
f Make sure the power cord is securely plugged in.
f Make sure that the battery connector is securely plugged into the handset.
f Make sure the telephone line cord is securely and rmly plugged into the
telephone base and the telephone wall jack.
f Charge the battery in the handset for at least 16 hours. For optimum daily
performance, return the handset to the telephone base or charger when not
in use.
f If the battery is depleted, charge the handset for at least 30 minutes before
you use it. Refer to page 12 for details.
f Reset the telephone base. Unplug the electrical power. Wait for approximately
15 seconds, then plug it back in. Allow up to one minute for the handset and
telephone base to reset.
f You may need to purchase a new battery. Please refer to Battery installation
and charging (pages 12-14) in this user’s manual.
The display shows No line. I cannot get a dial tone.
f First try all the suggestions mentioned above.
f If the previous suggestions do not work, disconnect the telephone line
cord from your telephone and connect the telephone line cord to another
telephone.
f If there is no dial tone on that other telephone either, your telephone line
cord may be defective. Install a new telephone line cord.
f If changing the telephone line cord does not help, the wall jack (or the
wiring to this wall jack) may be defective. Try using a dierent wall jack in
your home to connect your GL2101/GL2101-2 telephone, or contact your
telephone service provider (charges may apply).

AT&T GL210 Specifications

General

Brand	AT&T
Model	GL210
Category	IP Phone
Language	English