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AT&T MERLIN 820 Administration Manual

AT&T MERLIN 820
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Uses and Benefits of Fixed Features (continued)
Feature
Uses and Benefits
Monitor-on-Hold
Makes it possible for a person who is put on hold to turn on the speaker, hang up, and go back
to work until he or she is taken off hold.
Continue working until the other person returns to the call.
On-Hook Dialing
Allows a person to turn on the voice terminal’s speaker and dial outside or intercom calls
without lifting the handset.
Continue working until the other person answers the call.
Keep trying a busy number without lifting the handset.
Recall
Provides a timed switchhook flash for use with PBX or Centrex systems.
Access PBX or Centrex system features without having to use switch hook flashes.
Disconnect
a call without hanging up.
Ringing Line Selection
Makes it possible to pick up the ringing line automatically when a call comes in.
Answer a call by just lifting the handset; no need to touch any buttons.
Speaker
Turns the voice terminal speaker on and off.
Hear the other person without lifting the handset, although you need to lift the handset in order
for the person to hear you.
Transfer
Enables a person to pass outside calls to any other voice terminal in the system. A distinctive
ring indicates a transferred call. Calls can be transferred with or without an intercom
announcement.
Pass calls to the correct people efficiently.
Screen calls on intercom during the transfer process.
Transfer Return
Makes certain an unanswered transferred call rings again at the originating voice terminal.
Do not lose transferred calls.
Voice Terminal
Enables a person to program custom features onto a voice terminal.
Programming
Customize each voice terminal to meet the needs of individuals and of the business.
Voice Terminal Testing
Enables a person to check if the lights and the ringer are working by moving the switch on the
side of the voice terminal.
Verify that the voice terminal has been installed correctly.
Volume Control
Makes it possible to adjust sound level of the speaker and the ring on the voice terminal.
Control the loudness of the speaker and the ringing.
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AT&T MERLIN 820 Specifications

General IconGeneral
BrandAT&T
ModelMERLIN 820
CategoryConference System
LanguageEnglish

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