Uses and Benefits of Fixed Features (continued)
Feature
Uses and Benefits
Monitor-on-Hold
Makes it possible for a person who is put on hold to turn on the speaker, hang up, and go back
to work until he or she is taken off hold.
● Continue working until the other person returns to the call.
On-Hook Dialing
Allows a person to turn on the voice terminal’s speaker and dial outside or intercom calls
without lifting the handset.
● Continue working until the other person answers the call.
● Keep trying a busy number without lifting the handset.
Recall
Provides a timed switchhook flash for use with PBX or Centrex systems.
● Access PBX or Centrex system features without having to use switch hook flashes.
●
Disconnect
a call without hanging up.
Ringing Line Selection
Makes it possible to pick up the ringing line automatically when a call comes in.
● Answer a call by just lifting the handset; no need to touch any buttons.
Speaker
Turns the voice terminal speaker on and off.
●
Hear the other person without lifting the handset, although you need to lift the handset in order
for the person to hear you.
Transfer
Enables a person to pass outside calls to any other voice terminal in the system. A distinctive
ring indicates a transferred call. Calls can be transferred with or without an intercom
announcement.
● Pass calls to the correct people efficiently.
● Screen calls on intercom during the transfer process.
Transfer Return
Makes certain an unanswered transferred call rings again at the originating voice terminal.
● Do not lose transferred calls.
Voice Terminal
Enables a person to program custom features onto a voice terminal.
Programming
● Customize each voice terminal to meet the needs of individuals and of the business.
Voice Terminal Testing
Enables a person to check if the lights and the ringer are working by moving the switch on the
side of the voice terminal.
● Verify that the voice terminal has been installed correctly.
Volume Control
Makes it possible to adjust sound level of the speaker and the ring on the voice terminal.
● Control the loudness of the speaker and the ringing.
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