What to do if I can’t access the ATEN CN8000A Switch?
If you are unable to access the CN8000A ATEN Switch, even after correctly specifying the IP address and port number, and the CN8000A is behind a router, ensure that the router’s Port Forwarding feature is configured.
Why is the mouse movement extremely slow on my ATEN Switch?
If you find the mouse pointer movement extremely slow when using the ATEN Switch, it indicates that too much data is being transferred for your connection to handle. To resolve this, lower the video quality in the Video Settings to reduce the amount of video data being transmitted.
How to sync local and remote mouse pointers on ATEN CN8000A Switch?
If the local and remote mouse pointers don't sync when using the ATEN Switch, the default configuration is for automatic syncing, which only supports USB mice on Windows and Mac (G4 or higher) systems. Select Manual as the Mouse DynaSync Mode and sync the pointers manually.
What to do if Java Applet won't connect to ATEN Switch CN8000A?
If the Java Applet won't connect to the CN8000A ATEN Switch, ensure that Java 6 Update 3 or higher is installed on your computer. Also, verify that you are including the correct login string when specifying the CN8000A's IP address. If the issue persists, close the Java Applet, reopen it, and try again.
Why doesn’t the Windows Client link appear in Firefox for my ATEN CN8000A?
If the Windows Client link isn’t appearing in the Remote Console Display when you log in with Firefox on your ATEN Switch, it's because the Windows Client link requires ActiveX, which Firefox doesn't support. Only the Java Applet is available in Firefox.
What to do if anti virus program reports a Trojan after I access the ATEN CN8000A Switch?
If your anti-virus program reports a Trojan after accessing the CN8000A with your browser and opening the Windows Client Viewer, add the plugin to your antivirus program’s White List and use the Viewer safely. If you are reluctant to use the Windows Client Viewer, use the Java Client Viewer instead.
Why is there no Virtual Media icon on my ATEN CN8000A Switch Control Panel?
If there is no Virtual Media icon on your Control Panel when using the ATEN Switch, the virtual media function only supports the Windows Client programs.
Why can’t I access an ISO file mounted under Virtual Media on my ATEN CN8000A?
If, under Virtual Media, you can mount an ISO file but cannot access it with the ATEN switch, Virtual Media under the WindowsClient only supports ISO files less than 4G.Bytes. If the ISO file is 4GBytes or greater it cannot be accessed.
What to do if local and remote mouse pointers don't sync on ATEN Switch with Mac?
If the local and remote mouse pointers do not sync when using the ATEN switch with a Mac, there are two USB I/O settings for the Mac: Mac 1 and Mac 2. If you experience pointer sync problems, try selecting the other mode.
How to resolve video display problems with HDB15 interface systems on ATEN CN8000A Switch?
If you are experiencing video display problems with HDB15 interface systems (e.g., Sun Blade 1000 servers) when using the ATEN switch, the display resolution should be set to 1024 x 768. Under Text Mode: Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all. Under XWindow: Open a console and issue the following command: m64config -res 1024x768x60. Log out and log in.
Describes the CN8000A's key features and advantages for remote KVM access.
Details hardware and software requirements for server and client connections.
Covers user management, sessions, and maintenance for the CN8000A.
Configures device information, network, ANMS, security, and console settings.
Controls access, login policies, filters, and encryption for enhanced security.
Configures serial console access via OOBC or serial connection.
Sets the device's date, time, and time zone parameters.
Allows local drives/files to appear as remote, for installation and updates.
General safety guidelines for using the product.
Information on how to contact ATEN for technical assistance.
Step-by-step guide for installing the CN8000A device.
Create and manage user profiles with roles and permissions.
Steps to download and install firmware updates for the CN8000A.
Configures RADIUS server for authentication and authorization.
Modifies the AD Schema to include CN8000A attributes.
Details on OpenLDAP server setup and configuration.
Customizing the OpenLDAP configuration file (slapd.conf).
General| Sustainability certificates | RoHS |
|---|---|
| Product color | Black |
| Rack mounting | - |
| LED indicators | Yes |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 50 °C |
| Operating relative humidity (H-H) | 0 - 80 % |
| Console ports | USB B |
| Mouse port type | No |
| USB connector type | Mini-USB B |
| Number of computers controlled | 1 |
Weight and Dimensions| Depth | 200 mm |
|---|---|
| Width | 81.4 mm |
| Height | 25 mm |
| Weight | 490 g |
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