What to do if the local and remote mouse pointers don't sync on my ATEN Switch with a Mac system?
There are two USB I/O settings for the Mac: Mac 1, and Mac 2. If you experience pointer sync problems, try selecting the other mode.
Why is the mouse movement extremely slow on my ATEN CN9000?
The most common reason for a slow mouse movement is that too much data is being transferred for your connection to handle. To resolve this, lower the video quality in the Video Settings to reduce the amount of video data being transmitted.
Why doesn't the Windows Client link appear in the Remote Console Display when I log in to ATEN CN9000 with Firefox?
The Windows Client link requires ActiveX, which Firefox does not support. Therefore, only the Java Applet is available when using Firefox to access the ATEN Switch CN8600.
What to do if my anti-virus program reports a Trojan after accessing the ATEN Switch CN8600?
Your anti-virus program may be mistakenly identifying the Windows Client Viewer's ActiveX plugin (windows.ocx) as a virus or trojan. To resolve this, add the plugin to your antivirus program’s White List to safely use the Viewer. Alternatively, use the Java Client Viewer instead.
What to do if the mouse pointer doesn't move on a remote Fedora server connected to the ATEN Switch?
If the remote server is connected with a PS/2 cable, log into the CN8600 with a browser, open a viewer, and on the control panel set Mouse DynaSync to Manual.
How to resolve video display problems with 13W3 interface systems on my ATEN CN9000?
The display resolution should be set to 1024 x 768: Under Text Mode: Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: Open a console and issue the following command: m64config -res 1024x768x60 Log out Log in.
What to do if the remote mouse pointer is out of step on my ATEN Switch?
If it is set to Automatic, change the setting to Manual and refer to the information provided. If you are in Manual mode, use the AutoSync feature to sync the local and remote monitors. Also, use the Adjust Mouse feature to bring the pointers back in step.
How to resolve video display problems with HDB15 interface systems on my ATEN CN9000?
The display resolution should be set to 1024 x 768: Under Text Mode: Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: Open a console and issue the following command: m64config -res 1024x768x60 Log out Log in.
What to do if I can't access the ATEN CN9000 Switch CN8600 even with the correct IP address and port number?
If the CN8600 is behind a router, the router’s Port Forwarding (also referred to as Virtual Server) feature must be configured.
Why can't I access a mounted ISO file under virtual media on my ATEN Switch?
If the ISO file is 4GBytes or greater it cannot be accessed.
General| Remote Access | Yes |
|---|---|
| Virtual Media | Yes |
| Max. Resolution | 1920 x 1200 @ 60Hz |
| Network Interface | 1 x RJ-45 Female (Black) |
| Data Rate | 1 Gbps |
Details security features and configurations.
Lists requirements for remote user computers and servers.
Hardware and software requirements for client machines.
Step-by-step guide for installing the device.
Steps to log in to the device using a web browser.
Procedures for firmware upgrades and backups.
Steps to update the device's firmware.
Configuration of network settings and IP addresses.
Configuration of IPv4 addresses and DNS servers.
Controls access and configures security features.
Policies for failed login attempts.
IP and MAC address filtering for access control.
How to access remote servers.
Using the Windows Client AP for remote access.
Using the Java Client AP for remote access.
Overview of the control panel for WinClient and Java Client.
Description of various functions available in the control panel.
Managing virtual media devices for remote access.
Implementing virtual media redirection.
Directly accessing the server/computer via local console ports.
Using the USB Mini-B port for laptop access.
Viewing and clearing system logs.
To Next Page
