143 Making calls via multiple lines (“multi-line”)
During a call
Holding calls on line keys
Hold Select “Hold”. The LED of the line key flashes slowly.
The phone can also be configured so that the call is held by
pressing the line key.
Holding and accepting a call on a line key
Prerequisite: You have accepted a call on a line key or you are making a
consultation call.
Line x Briefly press the current line key.
l
Optionally, select speakerphone mode.
The line key on which the call is on hold flashes slowly. The call can be
continued on any phone in the team on which the LED of this line key is
slowly flashing.
Exclusively holding and accepting a call on a line
key
Prerequisite: You have accepted a call on a line key or you are making a
consultation call that only you are able to, intend to, or are permitted to
continue.
Exclusive hold Select “Exclusive hold”.
Exclusive hold
l
Optionally, select and confirm.
The line key on which the call is on hold flashes slowly. The call can only
be continued on your phone and is no longer signalled on any other
phones.
Accepting
Line x Select the flashing line key. Proceed with your call.
Directed line pick-up
A team member in an open-plan office has parked a call on a line key and
calls across the room to ask you to accept the call. You have no access to
this line.
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