AudioCodes Mediant 500 - Troubleshooting and CLI Operations; Connecting to the CLI; Enabling Logging on CLI

Quick Guide A. Troubleshooting
BT/HIPCOM SIP Trunk 39 AudioCodes Mediant Gateway
A Troubleshooting
This section describes issues that can be encountered and shows how to solve them.
A.1 Connecting to CLI
Connect to the device’s serial port labeled CONSOLE connecting a standard RJ-45 to DB-9
female serial cable to a PC (sold separately). Connect to the console CLI and then:
1. Establish a serial communication (e.g., Telnet) with the device using a terminal emulator
program such as HyperTerminal, with the following communication port settings:
• Baud Rate: 115,200 bps
• Data Bits: 8
• Parity: None
• Stop Bits: 1
• Flow Control: None
2. At the CLI prompt, type the username (default is Admin - case sensitive):
Username: Admin
3. At the prompt, type the password (default is Admin - case sensitive):
Password: Admin
4. At the prompt, type the following:
enable
5. At the prompt, type the password again:
Password: Admin
A.2 Enabling Logging on CLI
To enable the device to send the error messages (e.g. Syslog messages) to the CLI console,
use the following commands:
1. Start the syslog on the screen by typing:
# debug log
2. Enable SIP call debugging
# debug sip 5
3. Stop Syslog on the screen by typing:
# no debug log