Quick Guide 5. Configure Device
Version 7.2 35 AudioCodes Mediant Gateway
5.7 Check the SIP Trunk Registration Status
To check if the device successfully registered with BroadSoft service:
1. Open the Registration Status page (Status & Diagnostics tab > VoIP Status >
Registration Status).
2. Check the Proxy Sets Status. A successful registration will show as ONLINE (see the
figure below).
Figure 5-25: Successful SIP Trunk Registration
Note:
If the status of the Proxy Sets shows OFFLINE, check your WAN connectivity:
• Check Ethernet wiring
• DMZ configuration may not be correct on the enterprise firewall
• Check IP address configuration (Setup menu > IP Network tab > Core Entities
folder > Static Routes)
• Check proxy (SIP Trunk) configuration (Setup menu > Signaling & Media tab > SIP
Definitions folder > Proxy & Registration)
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