Troubleshooting
PROBLEMS
RECOMMENDEDSOLUTIONS
CAUSES
Contact an authorized service provider if the problem persists even after you have applied the remedies described above.
•Theappliancedoesnot
turn on.
•Plugthepowercordcarefullyintothepoweroutlet.
•Openthelatchesandrmlyreseatthemainbodyonthe
basin.
•ContactanAuthorizedServiceProvider.
•Suctionisnotadequate. •Replacewithanewone.
•Checkthesuctionlineandremoveanyobstructions.
•Cleantheseparator.
•Thevacuumhosemaybetornorpierced.
•Thesuctionlinemaybeblocked.
•Separatormaybedirty
•Emitsdustandparticles •Cleantheseparatorandensurethatitisinstalled
correctly.
•Fillwaterinthedirtywaterbasinuptothetopofthe
measuring post.
•Replacethewaterinsidethedirtywaterbasin.
•Replacethepollenlter.
•Separatormaybeblockedornotinstalled
correctly.
•Nowaterorverylowlevelofwaterinsidethedirty
water basin.
•Waterinsidethedirtywaterbasinmayhave
become very dirty.
•Pollenltermayhavebecomeverydirty.
•Abnormalsound,noise
or vibration.
•Cleantheseparatorandensurethatitisinstalledcorrectly.
•Checkthewaterlevelinsidethebasin.Drainwateruntilit
is below the upper point of the measuring post if the water
level is too high.
•Separatormaybeblockedornotrmly
seated.
•Waterlevelinsidethedirtywaterbasinmay
be too high.
•PowerNozzledoesnot
operate.
•Checkifthevacuuminghoseisconnectedtothe
bodyandifthePowerNozzleispluggedintothe
outlet under the trigger.
•ConnectionsofthePowerNozzlemay
be placed incorrectly.
•Brushdoesnotrotate
although the power
nozzlemotoroperates.
•Cleanthebrushesandairinletcompartments.•Aforeignobjectmaybeblockingthe
brush.
•Applianceabruptly
stopped during
operation.
•Checktheendofthebrushandremoveanyforeign
objects.
•Then,turnoffyourappliancefromthetouchcontrol
panel on the body and restart the machine.
•PowerNozzlebrushmaybeexcessivelylthy
or a foreign object such as rope, nylon, etc.,
maybestuckinthebrushend.Inthiscase,
the appliance will stop in order to protect
the system, i.e. thermal fuse system will be
activated which stops the motor.
•Remotecontroldoesnot
operate.
•Replacethebatterywithanewone.•Batterymaybeweak.
•Powersupplyisnotavailableortheapplianceis
unplugged.
•TheMotorsafetyswitchisnotturnedon.
•Thecord,plugormotormaybefaulty.