AUSTRACK CAMPERS SIMPSON X - Claims Validity and Goods; Claims Validity; Factory Seconds and Damaged Goods

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b) abuse, neglect, misuse, modifications, alterations, normal wear, improper servicing,
use of unauthorised attachments;
c) failures due to improper set up, repair by anyone other than an authorised Austrack
Campers outlet during the warranty period; and
d) continued use of the product after initial operational problem or failure occurs.
Australian Consumer Law Prevails
Austrack Campers consumers have rights under the Competition and Consumer Act 2010 (Cth),
which includes the Australian Consumer Law 2010 (Cth) and accompanying regulations. Austrack
Campers notes that these warranty terms act as an express warranty and do not impact any
consumer rights under the relevant legislation. If an inconsistency emerges between these express
warranties and any right under law, then the relevant law will prevail.
Austrack Campers also notes that the benefits conferred by this Warranty Terms are in addition to
other rights and remedies of the consumer under a law in relation to the goods or services to which
the warranty relates.
Our goods and services come with guarantees that cannot be excluded under the Australian
Consumer Law. For major failures with the service, you are entitled:
1. to cancel your service contract with us; and
2. to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with
the goods or a service does not amount to a major failure, you are entitled to have the failure rectified
in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the
contract for the service and obtain a refund of any unused portion. You are also entitled to be
compensated for any other reasonably foreseeable loss or damage from a failure in the goods or
service.
Exclusions
Items not covered under warranty include:
1. rust;
2. wheels and tyres;
3. paint;
4. travel covers and straps; and
5. general consumables (bearings, light bulbs etc).
Factory Seconds, Ex-Demonstration and Damages Goods
Occasionally, Austrack Campers may offer items for sale deemed to be “factory seconds”, “ex-
demonstration”, or “damaged”. Such items are sold on an “as is” basis.