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No warranties, refunds, credits, exchanges or similar associated apply to “factory seconds”, “ex-
demonstration”, or “damaged” items. Upon selling these items, Austrack Campers will attempt to
provide all relevant information with regards to the item; including faults, defects, or similar. Note,
there may be instances where minor defects or imperfections have been overlooked. Understand
this is unintentional and in no way alters the nature of the sale.
“Ex-demonstration”, “factory seconds” or “damaged”, due to their nature, it is reasonable to expect
that some imperfections or flaws may exist including where not initially apparent. By purchasing a
“factory seconds”, “ex-demonstration”, or “damaged”, you agree to this statement in full and accept
that there are no warranties implied or expressed.
Claims Validity
1. Warranties are only available to the original purchaser of the item.
2. Warranties are valid from the original date of purchase only.
3. Warranties apply only to items sold as "new".
4. Warranties do not extend to items deemed to be “factory seconds”, “ex-demo” or
“damaged”. Unless specifically stated otherwise by Austrack Campers in writing, warranties
will only apply to items as expressed in Claims Validity 1, 2 and 3 above.
5. Warranties do not apply to items sold via auction.
6. Warranties are not transferable under any circumstances.
7. Should an item be sold by the original purchaser to a third party, all warranties immediately
become null and void. The original purchaser will make no claims or be eligible for any claims
on behalf of the new owner.
8. Warranties do not extend to any products purchased from Austrack Campers that are used
in hire schemes or as rentals.
9. Austrack Campers will not cover damage caused as a result of unauthorised modifications,
misuse, abuse, incorrect assembly, improper and irregular maintenance, or accident or
collision.
10. Any warranty repairs performed via an authorised warranty claim approved by Austrack
Campers must be performed by Austrack Campers, or by an authorised representative of
Austrack Campers. In certain circumstances Austrack Campers may authorise repairs by
other repairers on a case-by-case basis. Authorisation for these repairs will only be with the
express written permission of Austrack Campers.
11. Any affiliates, representatives, associates, agents, suppliers, resellers or similar of Austrack
Campers do not have the authority to authorise or deny warranty claims on behalf of
Austrack Campers. Austrack Campers Head Office are the only ones who are able to
authorise warranty claims.
12. Austrack Campers are not liable, (in part or whole) for any warranties, either express or
implied, made by agents or resellers on behalf of Austrack Campers without the knowledge
or express written permission of Austrack Campers. Any such unauthorised claims shall be
the responsibility of the agent or reseller only.
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