EasyManua.ls Logo

Austroflamm Clou - Data communication error (Error E004); Automatic start failure (Error E101); Negative pressure error (Error E102); Firebox sensor defect (Error E107)

Austroflamm Clou
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Loading...
English 15
ERRORS are displayed in red on the control panel. The pellet stove can now only be operated to a limited ex-
tent or not at all. See section 5.1 Resetting alarm & error messages.
Error code
Description
Solution
Error- E004
Data
communication error
Communication error between the control unit and
the dialing knob or optional WLAN-BOX.
Check the communication cables and their plug con-
nections. If the error is still displayed, call your Aus-
troflamm service engineer.
Error- E101
The automatic start
has failed in ignition
phase 3.
Clean the burn pot, clear the error and restart the
stove. If the error persists, contact your Austroflamm
service engineer.
Error- E102
Negative pressure is
too low
The automatic start has failed.
Possible causes:
1. The start process was terminated manually.
2. Supply air pipe, burn pot, flue gas passes or flue
pipe are dirty.
3. The flue gas fan is damaged, obstructed or dirty.
Clear the ERROR. Restart your stove. If the error
persists, contact your Austroflamm service engineer.
Error- E107
Firebox sensor is de-
fective
The temperature sensor in the firebox is
defective or the connection has been interrupted.
Contact your Austroflamm service engineer for a so-
lution.
Error- E108
Safety temperature
limiter has been acti-
vated
The safety temperature limiter (STL) has been acti-
vated. The permissible temperature in the area of the
feeder shaft has been exceeded.
Search for the cause of the error. Reset the STL. (The
STL is attached to the rear of the appliance). Restart
your stove. If the error persists, contact your Austro-
flamm service engineer.
Error- E110
Defect in the room
temperature sensor
If using the SmartSpot
option: SmartSpot re-
ceiver is defective
The room temperature sensor is defective or the
plug is disconnected. Check the plug connection and
the sensor cable. If no fault is found, contact your
Austroflamm service engineer to rectify the problem.
If a SmartSpot is used on your stove, the corre-
sponding RECEIVER must be checked by the ser-
vice engineer.

Table of Contents

Related product manuals